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@@ -38,3 +38,8 @@ predictions-zeroshot/round3-pydantic/cm_llama3.2_banking.png filter=lfs diff=lfs
 predictions-zeroshot/round4-oos-out-of-prompt/cm_llama3.2_banking.png filter=lfs diff=lfs merge=lfs -text
 predictions-zeroshot/round4-oos-out-of-prompt/cm_llama3.2_oos.png filter=lfs diff=lfs merge=lfs -text
 predictions-zeroshot/round4-oos-out-of-prompt/cm_llama3.2_stackoverflow.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round5-other-models/cm_deepseek-r1_banking.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round5-other-models/cm_gemma3_4b-it-qa_banking.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round5-other-models/cm_mistral_7b_banking.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round5-other-models/cm_qwen3_8b_banking.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round5-other-models/cm_tulu3_8b_banking.png filter=lfs diff=lfs merge=lfs -text

predictions-zeroshot/round5-other-models/cm_deepseek-r1_banking.csv

@@ -0,0 +1,60 @@
+,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,beneficiary_not_allowed,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,exchange_charge,exchange_rate,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_cash_withdrawal,pending_top_up,receiving_money,request_refund,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,transaction_charged_twice,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+activate_my_card,186,0,0,0,0,0,0,4,6,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+age_limit,2,86,0,0,0,0,6,25,0,0,0,0,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+apple_pay_or_google_pay,10,0,114,0,0,1,0,0,0,0,0,0,0,4,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,16,6,0,10,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,84,0,0,0,2,3,0,1,0,0,4,0,26,3,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+automatic_top_up,4,0,0,0,122,0,1,0,0,0,1,0,0,2,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,15,10,0,0,9,0,0,0,0,0,0,0,0,0,0,0
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+declined_card_payment,0,0,0,0,3,0,0,1,0,0,0,13,0,56,0,0,0,0,0,0,0,117,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,1,0,0,30,0,0,0,1,0,0,1,19,0,38,0,17,28,1,0,0,0,66,4,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,14,0,0,0,1,0,3,0,0,0,0,3,0,49,0,2,2,3,0,0,0,10,0,104,0,0,0,0,5,0,0,0,1,0,6,0,0,0,0,0,4,0,0,3,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,1,3,72,2,0,0,0,0,4,3,0,0,0,0,0,0,0,0,0,59,0,0,0,0,0,8,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,3,13,0,13,0,0,16,0,0,0,0,0,0,0,0,0,0,0,101,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0
+exchange_charge,0,0,0,0,0,0,1,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,118,6,13,0,0,0,0,0,13,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,5,144,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,0,0,0,0,0,0,17,22,0,12,2,0,0,0,0,1,0,0,0,0,0,0,134,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,16,0,0,0,0,0,0,0,0,0,0,0,0
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+get_disposable_virtual_card,0,0,0,0,0,0,3,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,25,0,0,0,0,0,91,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0
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+lost_or_stolen_card,0,0,0,0,0,1,0,0,3,0,4,23,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,87,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_phone,7,0,0,0,0,5,0,0,0,0,3,3,0,0,0,0,0,1,0,0,2,0,0,0,0,0,0,0,0,0,0,0,26,38,75,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+oos,64,0,1,2,2,6,35,184,55,1,12,25,16,657,5,12,41,246,0,0,18,200,4,3,0,21,165,133,53,0,2,0,0,0,44,0,0,27,237,0,111,16,0,224,137,18,587,20,0,14,4,0,33,1,0,0,0,1,3
+order_physical_card,0,0,0,0,0,0,0,37,74,1,1,5,8,21,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,6,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0
+passcode_forgotten,15,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,128,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,3,0,0,0,0,2,0,0,0,0,33,0,22,18,0,0,0,0,10,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,83,7,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0
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+request_refund,3,0,0,0,0,0,2,0,3,0,0,2,0,56,0,0,1,0,0,0,0,2,1,0,0,0,0,0,3,0,0,0,0,0,9,0,0,1,8,0,114,0,0,0,0,0,3,1,0,0,0,0,0,0,0,0,0,0,0
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+verify_my_identity,0,0,0,0,0,0,3,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,138,0,0,0,0,0,0
+verify_top_up,2,0,0,0,1,0,2,0,1,0,1,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,36,0,0,44,0,0,0,0,9,56,0,0,0,0,0
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+visa_or_mastercard,1,0,0,0,0,0,1,147,0,0,0,2,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,19,0,0,0
+why_verify_identity,3,0,0,0,0,6,4,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,136,2,0,0,1,0,0
+wrong_amount_of_cash_received,0,0,0,1,0,0,0,0,1,0,0,0,0,32,0,7,146,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,11,2,0,0,0,0,0,0,0,0,0,12,4
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,32,11,0,0,0,2,0,0,0,0,0,50,70,6,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,4,12,5,1,0,0,0,0,0,0,0,0,0,1,0

predictions-zeroshot/round5-other-models/cm_gemma3_4b-it-qa_banking.csv

@@ -0,0 +1,60 @@
+,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,beneficiary_not_allowed,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,exchange_charge,exchange_rate,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_cash_withdrawal,pending_top_up,receiving_money,request_refund,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,transaction_charged_twice,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+activate_my_card,171,0,0,0,0,0,1,2,11,1,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0
+age_limit,0,100,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,45,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,0,0,0,0,0,0
+apple_pay_or_google_pay,0,0,100,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,11,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,0,10,3,21,11,1,0,0,0,0,0,0,5,0,0,0,0
+atm_support,0,0,0,32,0,0,0,65,0,0,0,0,0,0,0,19,2,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0
+automatic_top_up,0,0,0,0,126,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,3,1,32,0,1,1,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,44,0,0,0,0,0,1,0,7,0,0,0,0,0,0,0,1,0,0,0,0,1,0,0,7,0,0,0,0,12,0,0,0,0,4,0,0,0,0,0,0,0,0,0,118,0,1,0,0,0,0,0,0,0
+card_about_to_expire,0,0,0,0,0,0,115,0,1,13,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,38,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,97,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_arrival,0,0,0,0,0,0,0,3,12,170,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,1,0,0,145,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_linking,25,0,0,0,0,0,2,5,17,6,98,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,22,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,1,2,0,0,0,128,0,2,0,0,0,1,2,0,0,7,0,0,0,0,0,0,0,0,0,0,4,0,3,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+card_payment_fee_charged,0,0,1,0,0,0,0,0,0,0,0,0,48,2,0,0,0,0,0,0,0,0,0,0,1,0,1,0,172,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,117,0,0,0,0,40,0,0,5,0,0,0,0,0,0,23,0,0,0,0,0,2,0,0,0,0,0,2,0,1,0,0,0,0,0,17,1,0,0,0,0,0,0,0,0,0
+card_swallowed,0,0,0,14,0,0,0,2,1,0,1,7,0,0,32,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,42,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,177,16,0,0,0,0,0,0,0,0,0,0,0,20,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0
+cash_withdrawal_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,124,0,32,0,0,0,3,0,0,0,0,0,2,0,0,0,17,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,3,6,0,0,0,0,0,0,0,9,0
+change_pin,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,158,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+compromised_card,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,113,0,0,0,0,0,0,0,0,0,1,0,0,0,7,0,1,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+contactless_not_working,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,65,0,0,0,0,0,0,0,0,1,0,0,0,0,0,3,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+country_support,0,0,0,0,0,0,0,8,0,8,0,0,0,0,0,0,0,0,0,0,94,0,0,0,0,0,0,0,0,0,0,0,0,0,7,38,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_card_payment,0,0,0,0,0,0,0,3,0,0,0,64,0,33,0,0,0,0,0,0,0,93,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,19,0,0,0,0,0,0,0,49,0,0,0,0,51,2,0,0,0,3,89,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,1,0,96,0,3,18,0,9,0,0,9,5,16,0,0,0,0,12,0,0,0,1,0,5,0,0,0,0,0,25,0,0,0,0,0,0,0,19,1,0,2,0,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,120,0,0,0,0,0,31,1,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,1,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,156,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+exchange_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,81,80,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,2,146,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,190,0,0,0,0,0,0,0,0,1,8,0,3,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+failed_transfer,0,0,0,0,0,0,0,0,0,0,0,1,0,4,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,40,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,125,0,0,0,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,1,0,0,0,0,0,124,7,0,0,1,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_virtual_card,0,0,0,0,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,32,82,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,0,0,1,0,0,0,0,1,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,113,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,28,106,15,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0
+oos,0,0,0,0,6,9,0,4,1,1,5,19,2,98,0,0,57,281,7,0,0,128,48,0,0,2,12,303,161,11,2,0,7,0,87,115,1,21,332,107,260,194,28,44,21,51,172,12,53,584,123,14,35,0,0,0,0,4,18
+order_physical_card,0,0,0,0,0,0,0,1,0,36,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,1,0,0,112,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,5,0,134,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,2,1,1,0,0,25,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,129,9,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0
+pending_top_up,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,143,1,0,0,0,0,0,0,40,0,0,1,1,0,0,0,0,0,0,0,0
+receiving_money,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,19,0,0,0,0,0,0,4,0,0,0,0,70,0,32,0,1,0,0,0,0,0,6,0,0,0,0,0,0,1,0,0
+request_refund,0,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,8,0,0,0,0,0,190,0,4,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,2,0,0,0,0,23,0,0,0,1,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,2,0,92,0,0,13,24,0,4,0,1,0,0,0,0,0,4,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,147,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,13,0,0,0,0,0,4,2,2,0,0,0,0,0,8,0,0,0,0,22,0,1,0,42,7,5,6,2,0,37,0,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,5,0,0,0,0,0,0,0,0,0,0,0,0,1,0,5,90,22,7,20,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_cash_or_cheque,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,1,0,0,0,0,0,144,1,0,0,0,1,0,0,0,0,0,0,0,0
+top_up_failed,0,0,0,0,0,0,0,0,0,0,0,5,0,7,0,0,0,0,0,0,0,4,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,161,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,135,0,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,5,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,195,0,1,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,0,0,1,0,0,0,0,4,0,0,4,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,4,0,0,0,17,3,1,0,0,0,0,0,0,0,2,140,34,0,0,0,0,0,0,0,0
+transfer_timing,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,21,144,0,0,0,0,0,0,0,0
+unable_to_verify_identity,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,80,59,0,0,0,0,0,0
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+verify_top_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,10,0,2,0,0,0,0,0,0,0,5,3,0,1,0,1,8,132,0,0,3,0,0
+virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,6,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,65,0,0,0,0
+visa_or_mastercard,0,0,0,0,0,0,0,4,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,24,0,0,0,0,0,19,0,0,0,0,0,0,0,0,0,0,0,0,0,126,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,20,107,0,0,0,31,0,0
+wrong_amount_of_cash_received,0,0,0,2,0,0,0,0,0,0,0,0,0,2,0,0,120,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,2,1,8,0,0,0,0,0,0,0,81,0
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,24,11,0,0,0,1,0,0,0,0,0,6,113,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,2,40

predictions-zeroshot/round5-other-models/cm_mistral_7b_banking.csv

@@ -0,0 +1,60 @@
+,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,beneficiary_not_allowed,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,exchange_charge,exchange_rate,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_cash_withdrawal,pending_top_up,receiving_money,request_refund,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,transaction_charged_twice,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+activate_my_card,82,0,0,0,0,0,7,0,2,5,86,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0
+age_limit,0,108,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,22,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,17,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+apple_pay_or_google_pay,0,0,92,0,0,0,0,0,0,0,1,22,0,1,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,2,43,0,1,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,102,0,0,0,17,0,0,0,0,0,0,0,0,2,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0
+automatic_top_up,0,0,0,0,127,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,10,1,0,0,28,0,0,0,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,53,0,0,0,0,0,1,0,6,0,0,4,0,0,0,0,3,31,35,0,0,1,1,0,2,0,0,0,0,4,0,0,0,0,3,0,2,0,0,0,0,0,0,0,42,5,3,0,0,0,0,0,0,0
+card_about_to_expire,0,0,0,0,0,0,86,0,22,39,0,0,0,0,0,0,0,0,0,0,20,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,75,0,0,0,0,0,2,0,0,0,0,0,0,14,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0
+card_arrival,0,0,0,0,0,0,0,0,3,185,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,1,148,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_linking,3,0,0,0,0,0,9,1,6,4,150,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,1,0,0,1,0,125,0,1,0,0,0,1,9,0,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,2,0,0,0,1,0,0
+card_payment_fee_charged,0,0,1,0,0,0,0,0,0,0,0,0,195,3,0,0,0,0,0,0,0,0,0,0,0,0,1,0,22,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,1,0,0,0,0,1,5,137,0,0,0,0,36,0,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,5,0,1,0,0,0,0,0,5,0,0,1,0,0,0,0,0,0,0
+card_swallowed,0,0,0,18,0,0,0,1,3,2,0,9,0,0,62,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,0,0,0,0,0,0,0,0,0,36,1,0,176,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0
+cash_withdrawal_not_recognised,0,0,0,3,0,0,0,0,0,0,0,1,1,15,0,2,44,0,41,0,0,2,28,0,0,0,0,0,0,0,0,0,11,0,0,0,0,31,1,7,0,0,2,0,0,0,0,0,3,4,0,2,0,0,0,0,0,2,0
+change_pin,0,0,0,4,0,0,0,0,0,0,1,0,0,0,0,0,0,155,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+compromised_card,0,0,0,0,0,0,0,0,2,1,1,2,0,1,0,0,0,0,108,0,0,1,0,0,2,0,0,0,0,0,0,0,2,0,0,1,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0
+contactless_not_working,0,0,1,0,0,0,0,0,0,3,1,4,0,1,0,0,0,0,0,60,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+country_support,0,0,0,0,0,0,0,0,7,12,0,0,0,0,0,0,0,0,0,1,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_card_payment,0,0,0,0,0,0,0,3,0,0,0,50,0,21,0,0,0,0,0,0,0,119,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,84,0,0,0,0,0,0,0,27,0,0,0,0,17,2,0,0,0,10,72,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,6,36,0,0,0,0,6,0,0,8,5,94,0,0,0,0,1,0,0,0,1,0,1,0,0,0,0,1,55,0,0,0,0,0,0,0,4,0,0,2,2,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,149,0,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,1,0,2,1,0,0,3,0,0,0,0,0,0,0,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,158,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+exchange_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,90,69,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,150,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,0,0,0,0,0,0,98,28,0,0,0,0,0,0,0,0,0,0,0,0,0,0,71,0,0,0,0,0,0,0,0,1,4,0,2,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0
+failed_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,9,12,6,0,0,0,0,0,17,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,118,11,1,0,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,44,0,0,0,0,0,78,11,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_virtual_card,0,0,0,0,0,0,0,0,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,120,0,0,0,2,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,2,0,1,6,0,0,0,1,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,99,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+lost_or_stolen_phone,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,1,0,2,0,0,0,0,0,0,0,0,0,0,0,18,128,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0
+oos,0,0,0,1,0,5,10,3,2,58,37,18,127,69,1,2,7,253,6,1,4,200,82,9,6,24,5,176,48,7,1,0,2,0,3,37,1,88,259,157,343,207,6,138,35,9,150,9,71,177,398,4,57,3,0,0,0,1,123
+order_physical_card,0,0,0,0,0,0,2,0,2,79,0,0,2,0,0,0,0,0,0,0,7,0,0,0,0,0,1,0,0,0,0,0,0,0,0,45,0,0,0,0,0,1,0,1,20,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,107,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,2,0,0,31,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,2,0,0,0,0,0,0,0,0,0,3,0,20,0,0,0,0,0,0,0,0
+pending_top_up,0,0,0,0,0,0,0,0,0,0,0,4,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,129,0,0,0,0,1,0,0,38,0,0,0,14,0,0,0,0,0,0,0,0
+receiving_money,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,3,0,0,4,0,4,0,5,0,0,0,0,0,0,1,0,0,0,0,55,0,57,1,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0
+request_refund,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,190,0,13,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,0,0,0,0,0,10,0,0,12,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,120,0,5,16,0,0,0,0,1,0,0,0,0,0,1,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,20,2,3,0,0,0,0,0,0,0,0,0,0,19,0,26,0,63,4,1,0,0,0,0,12,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,35,109,1,0,1,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_cash_or_cheque,0,0,0,1,0,0,0,4,0,0,0,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,7,3,132,0,1,0,0,1,0,0,0,0,0,0,0,0
+top_up_failed,0,0,0,0,0,0,0,0,0,0,0,6,0,1,0,0,0,0,0,0,0,22,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,5,0,0,0,0,0,2,0,145,0,0,0,0,0,0,1,0,0,0,0,0
+top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,135,0,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,4,3,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,0,0,0,0,0,0,190,0,0,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,1,0,0,2,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,9,1,2,0,0,0,0,0,0,0,0,18,78,96,0,0,0,0,0,0,0,0
+transfer_timing,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,166,0,0,0,0,0,0,0,0
+unable_to_verify_identity,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,132,0,0,0,0,0,0
+verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,144,0,0,0,0,0,0
+verify_top_up,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,24,135,0,0,0,0,0
+virtual_card_not_working,0,0,0,0,1,0,0,2,0,0,0,18,0,4,0,0,0,0,0,0,0,3,0,0,10,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,40,0,0,0,0
+visa_or_mastercard,0,0,0,0,0,1,1,1,2,2,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,35,0,0,0,0,0,0,0,0,0,0,0,0,0,118,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,11,137,0,0,0,13,0,0
+wrong_amount_of_cash_received,0,0,0,9,0,0,0,0,0,0,0,0,0,1,0,1,106,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,15,0,0,0,0,0,0,0,0,0,0,1,10,0,0,0,0,0,0,0,72,0
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,11,0,0,0,0,0,0,0,0,1,0,0,22,1,0,0,0,3,0,0,0,0,0,2,39,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,6,116

predictions-zeroshot/round5-other-models/cm_qwen3_8b_banking.csv

@@ -0,0 +1,60 @@
+,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,beneficiary_not_allowed,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,exchange_charge,exchange_rate,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_cash_withdrawal,pending_top_up,receiving_money,request_refund,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,transaction_charged_twice,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+activate_my_card,180,0,0,0,0,0,0,1,7,0,5,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+age_limit,0,91,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,57,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0
+apple_pay_or_google_pay,0,0,99,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,62,2,0,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,87,0,0,0,17,0,0,0,0,0,2,0,0,13,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0
+automatic_top_up,0,0,0,0,146,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,1,1,0,0,0,0,0,8,0,7,0,0,0,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,49,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,39,0,0,0,0,21,0,0,0,0,0,0,0,0,0,0,0,0,0,0,84,0,0,0,0,0,0,0,0,0
+card_about_to_expire,0,0,0,0,2,0,103,0,25,11,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,1,0,0,18,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,85,0,0,0,0,0,2,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0
+card_arrival,0,0,0,0,0,0,0,0,122,56,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,45,101,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_linking,34,0,0,0,0,0,0,0,9,0,114,2,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,1,0,0,0,0,128,0,3,0,0,0,1,0,0,0,10,0,0,0,0,0,0,0,0,0,0,2,0,6,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_payment_fee_charged,0,0,0,0,0,0,0,0,0,0,0,0,99,0,0,1,0,0,0,0,0,0,0,0,0,0,12,8,96,0,0,0,0,0,5,0,0,0,0,0,0,1,0,0,2,0,0,0,3,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,25,0,0,0,0,59,0,0,33,0,0,0,0,0,1,49,0,0,0,2,0,4,0,0,0,0,0,4,0,1,0,0,0,0,0,26,0,0,3,1,0,0,0,0,0,0
+card_swallowed,0,0,0,3,0,0,0,0,0,0,0,0,0,0,93,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,207,1,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0
+cash_withdrawal_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,45,0,31,0,0,0,14,0,0,0,0,0,13,0,0,0,27,6,8,0,0,38,0,1,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,14,0
+change_pin,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,151,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+compromised_card,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,80,0,0,1,0,0,0,0,0,0,1,0,0,0,31,1,2,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0
+contactless_not_working,0,0,0,0,0,0,0,1,1,0,0,0,2,1,0,0,0,0,0,64,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+country_support,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,4,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_card_payment,0,0,0,0,0,0,0,3,0,0,0,17,0,41,0,0,0,0,0,0,0,132,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,28,0,0,0,1,0,0,0,10,0,0,0,0,77,2,0,0,0,8,83,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,10,0,0,6,0,101,1,1,0,0,24,4,0,0,3,0,13,0,0,1,0,0,40,0,1,0,0,0,0,0,11,0,0,2,2,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,0,0,0,0,0,22,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,2,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,156,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+exchange_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,140,21,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,150,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,192,0,0,0,0,0,0,0,0,2,4,0,1,0,0,0,0,0,1,0,3,0,0,1,0,0,0,0,0,0,0
+failed_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,75,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,91,1,0,0,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,21,0,0,0,0,0,110,2,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0
+getting_virtual_card,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,55,77,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,113,3,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,149,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0
+oos,0,0,0,0,0,5,0,0,5,0,47,9,2,37,3,0,8,232,1,0,5,212,0,1,0,4,111,196,95,81,1,0,4,0,238,91,0,28,196,41,244,134,15,60,44,183,255,6,89,362,214,33,9,3,0,0,0,2,134
+order_physical_card,0,0,0,0,0,0,0,0,6,28,0,0,3,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,1,0,1,0,4,107,0,0,0,0,0,2,0,5,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,11,0,127,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,2,24,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,1,0,0,139,3,0,0,0,0,0,0,0,0,0,0,2,4,0,0,0,0,0,0,0,0
+pending_top_up,0,0,0,0,0,0,0,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,100,0,0,0,0,0,0,7,76,0,0,0,1,0,0,0,0,0,0,0,0
+receiving_money,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,30,0,0,0,0,0,0,17,0,0,0,0,49,0,28,0,0,0,1,0,0,0,7,1,0,0,0,0,0,0,0,0
+request_refund,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,23,0,0,0,0,0,169,0,12,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,0,0,0,0,0,5,0,0,1,0,0,1,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,111,0,0,34,11,0,0,0,2,0,0,0,0,0,2,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,19,1,0,0,0,0,0,0,25,0,0,0,0,24,0,0,0,40,9,4,0,0,0,2,27,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,17,128,5,0,0,0,0,0,0,0,0,0,1,0,0,0
+top_up_by_cash_or_cheque,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,1,0,0,3,140,0,0,0,0,1,0,0,0,0,0,0,0,0
+top_up_failed,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,6,0,163,1,0,0,0,0,0,0,0,0,0,0,0
+top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,134,0,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,4,0,0,0,0,0,5,0,0,0,0,0,0,0,196,0,2,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,13,0,0,0,2,3,0,0,0,0,0,0,1,0,3,131,52,0,0,0,0,0,0,0,0
+transfer_timing,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,8,155,0,0,0,0,0,0,0,0
+unable_to_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,116,21,0,0,0,1,0,0
+verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,134,0,0,0,3,0,0
+verify_top_up,0,0,0,0,0,0,0,0,0,0,2,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,0,8,2,0,0,0,0,0,1,3,144,0,0,2,0,0
+virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,1,0,4,0,0,0,0,0,0,0,2,0,0,4,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,69,0,0,0,0
+visa_or_mastercard,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,10,0,0,0,0,0,35,0,0,0,0,0,0,0,0,0,0,0,0,0,126,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,56,38,0,0,0,66,0,0
+wrong_amount_of_cash_received,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,39,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,2,1,0,0,6,0,0,0,0,0,0,0,166,0
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,37,0,0,0,0,1,0,0,0,0,0,6,32,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,5,121

predictions-zeroshot/round5-other-models/cm_tulu3_8b_banking.csv

@@ -0,0 +1,60 @@
+,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,beneficiary_not_allowed,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,exchange_charge,exchange_rate,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_cash_withdrawal,pending_top_up,receiving_money,request_refund,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,transaction_charged_twice,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+activate_my_card,166,0,0,0,0,0,2,0,21,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0
+age_limit,1,106,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,33,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0
+apple_pay_or_google_pay,0,0,86,0,27,0,0,0,0,0,2,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,7,17,24,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,93,0,0,0,3,0,0,0,0,0,0,0,0,30,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+automatic_top_up,0,0,0,0,149,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,6,0,8,0,0,2,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,37,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,4,4,0,1,1,1,0,0,0,0,0,0,0,3,0,1,0,0,0,0,0,0,5,134,2,0,0,1,0,0,0,0,0
+card_about_to_expire,0,0,0,0,0,0,70,0,86,0,0,0,0,0,0,0,0,1,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,1,0,0,0,96,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_arrival,0,0,0,0,0,0,0,0,172,16,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,85,65,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+card_linking,27,0,0,0,0,0,0,1,30,0,82,1,0,0,6,0,0,5,0,0,0,0,0,0,0,1,0,0,0,0,3,0,23,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,1,0,0,0,0,133,0,0,0,0,0,4,0,0,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
+card_payment_fee_charged,0,1,0,0,0,0,0,1,0,0,0,0,118,1,0,2,0,0,0,0,0,1,0,0,0,0,1,0,58,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,1,5,0,1,34,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,0,1,0,0,0,5,0,24,0,0,0,0,24,0,0,44,0,0,0,0,0,0,14,1,0,0,0,0,0,0,0,1,2,2,19,0,0,0,0,0,0,0,70,0,0,0,0,1,0,0,0,0,0
+card_swallowed,0,0,0,2,0,0,0,0,2,0,0,9,0,0,78,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,202,3,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0,0,0,1,0
+cash_withdrawal_not_recognised,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,63,0,30,0,0,1,41,0,0,0,0,0,1,1,0,0,18,1,0,0,0,13,0,4,0,0,0,0,0,1,0,0,8,7,0,1,0,0,0,0,0,9,0
+change_pin,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,160,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+compromised_card,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,107,0,0,1,0,0,0,0,0,0,1,0,0,0,6,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,4,0,0,0,2,0,0,0,0,0,0
+contactless_not_working,0,0,0,0,0,0,0,2,4,0,0,1,0,1,0,0,0,3,0,62,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+country_support,0,2,0,0,0,0,0,4,17,1,0,0,0,0,0,0,0,0,0,0,126,0,0,0,0,0,0,0,0,0,12,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0
+declined_card_payment,0,0,0,0,0,0,0,3,0,0,0,44,0,13,0,0,0,0,0,0,0,133,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,1,0,0,0,0,0,0,0,7,0,0,0,0,109,2,0,0,0,25,67,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,2,0,0,13,74,30,0,0,0,0,8,2,0,0,1,0,1,0,0,0,0,0,62,0,0,0,0,0,0,0,23,0,0,0,1,3,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,31,0,0,0,0,0,83,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,45,0,0,0,0,0,0,1,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,155,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0
+exchange_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,76,82,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
+exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,151,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,161,0,0,0,0,0,0,0,0,10,4,0,4,0,0,0,0,1,0,0,24,0,1,0,0,0,0,0,0,0,0
+failed_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,13,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,155,0,0,0,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_virtual_card,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,84,50,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,0,0,7,0,0,1,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,110,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+lost_or_stolen_phone,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,20,135,0,0,3,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+oos,0,1,0,0,0,1,0,4,21,0,2,13,4,26,2,0,15,279,3,0,4,128,19,0,0,12,16,388,30,68,69,3,4,0,0,53,1,236,139,41,333,129,4,99,15,113,232,27,128,407,306,0,46,19,0,0,0,0,0
+order_physical_card,0,0,0,0,0,0,0,0,28,14,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,21,0,1,0,0,86,0,0,0,0,0,2,0,0,1,4,0,0,0,0,0,0,0,0,0,0,0,0,0
+passcode_forgotten,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,110,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,32,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,0,0,0,2,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,150,5,0,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0
+pending_top_up,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,128,0,0,0,0,0,0,1,49,1,0,0,4,0,0,4,0,0,0,0,0
+receiving_money,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,7,0,30,0,0,0,0,0,0,0,0,0,0,0,64,0,6,0,4,0,1,0,0,0,5,7,0,4,6,0,0,0,0,0
+request_refund,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,1,0,0,0,0,0,2,1,0,1,0,0,194,0,3,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,2,0,0,0,0,26,0,0,3,1,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,54,0,1,26,46,0,2,0,3,0,0,0,0,0,1,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,23,0,0,0,35,0,14,0,0,0,32,47,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,4,74,72,0,1,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_cash_or_cheque,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_failed,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,12,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,3,1,156,0,0,2,0,0,0,3,0,0,0,0,0
+top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,135,0,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,1,1,0,13,0,0,0,0,0,0,0,195,0,0,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,2,13,4,2,0,0,0,0,0,1,0,3,81,100,0,0,1,0,0,0,0,0
+transfer_timing,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,3,163,0,0,0,0,0,0,0,0
+unable_to_verify_identity,1,0,1,0,0,0,0,0,0,0,0,2,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,133,0,0,0,0,0,0
+verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,144,0,0,0,0,0,0
+verify_top_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,9,154,0,0,0,0,0
+virtual_card_not_working,0,0,0,0,0,0,0,1,0,0,0,3,0,7,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,8,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,48,0,0,0,0
+visa_or_mastercard,0,0,0,0,0,0,0,18,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,13,1,0,0,0,23,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,111,0,0,0
+why_verify_identity,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,160,0,0,0,0,0,0
+wrong_amount_of_cash_received,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,103,0,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,4,0,1,11,0,0,0,0,0,0,0,92,0
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,26,23,0,0,0,0,0,0,0,0,0,2,142,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,8,0