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analyse-diff-methods-sentence-level-errors/01_zeroshot_llama_4oos_cm.csv

@@ -0,0 +1,75 @@
+,Refund_not_showing_up,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_payment_wrong_exchange_rate,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,request_refund,reverted_card_payment?,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+Refund_not_showing_up,68,0,0,0,0,0,38,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,94,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+activate_my_card,0,155,0,0,0,0,0,0,0,0,1,4,10,0,22,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+age_limit,0,0,94,0,0,0,0,1,2,0,0,2,0,0,3,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,37,0,0,2,4,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+apple_pay_or_google_pay,0,1,0,126,0,0,0,0,0,0,0,0,0,0,1,1,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,15,5,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,0,51,0,0,0,0,0,0,30,0,0,0,0,0,0,0,0,18,14,0,0,0,5,0,0,0,0,0,0,0,0,0,0,1,0,0,0,3,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0
+automatic_top_up,0,0,0,0,0,147,1,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,13,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_bank_transfer,1,0,0,0,0,0,70,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,6,91,34,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_cheque_or_cash_deposit,1,0,0,0,0,0,91,116,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,1,0
+beneficiary_not_allowed,0,0,0,2,0,0,0,0,42,0,0,0,0,0,0,0,1,10,2,0,0,0,0,0,0,0,7,0,41,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,82,0,0,0,0,0,0,0,0,0,0
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+card_about_to_expire,0,0,0,0,0,0,0,0,0,0,112,0,28,2,7,0,1,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,2,0,0,0,0,2,11,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,0,0,0,0,87,0,0,0,0,3,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0
+card_arrival,0,0,0,0,0,0,1,0,0,0,0,0,164,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,8,0,2,1,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
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+card_not_working,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,132,0,7,0,2,0,0,1,0,0,0,3,0,0,0,0,0,0,0,0,1,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
+card_payment_fee_charged,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,111,3,0,0,2,0,0,0,0,0,0,0,0,0,0,0,106,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,1,0,0,2,0,0,0,0,0,9,7,117,1,0,0,0,0,1,0,0,38,0,0,0,0,0,20,0,0,0,0,0,4,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,4,0,0,0,0,0,0,0,0,0,0
+card_payment_wrong_exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,124,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,75
+card_swallowed,0,0,0,0,2,0,0,0,0,0,0,0,5,0,0,44,0,0,0,43,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,174,3,0,0,0,0,0,0,0,0,0,0,37,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0
+cash_withdrawal_not_recognised,0,0,0,0,0,0,16,6,0,1,0,0,0,0,0,10,0,6,0,3,4,73,0,8,0,0,5,11,0,0,0,0,10,0,0,0,0,0,27,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,13,0,0,0,0,0,0,0,0,6,0
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+compromised_card,0,0,0,0,0,0,0,0,0,1,0,1,1,0,0,53,3,6,0,2,0,0,0,30,0,0,2,0,0,0,1,0,0,0,0,1,0,0,20,0,0,2,0,0,0,0,0,1,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
+contactless_not_working,0,0,0,0,0,0,0,0,0,0,0,3,0,0,1,2,1,1,0,0,0,0,0,0,60,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
+country_support,0,0,0,0,0,0,0,0,0,0,0,10,10,0,31,0,0,0,0,0,0,0,0,0,0,103,0,0,0,0,0,0,0,0,0,2,0,0,0,0,4,8,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_card_payment,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,36,0,77,0,0,0,0,0,0,0,0,80,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,0,28,0,0,0,0,0,0,0,0,0,0,42,0,1,0,0,0,82,0,0,0,0,13,43,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+declined_transfer,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,2,0,4,0,0,0,0,0,0,2,0,51,0,101,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,0,0,0,0,0,1,2,0,0,1,0,0,0,0,0,2,4,20,0,0,0,1,0,1,0,0,80,0,1,70,0,0,11,0,0,0,0,0,4,0,2,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,1,0,0,3,0,6,0,0,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,123,0,0,0,14,0,1,1,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,12,0,1,0,0,0,0,0,0,0,0,0,3,0,0,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,156,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
+extra_charge_on_statement,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,177,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,8,0,0,1,0,0,0,0,0,0,0,0,6,0
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+get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,0,0,115,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+get_physical_card,0,0,0,0,0,0,0,0,0,0,1,0,8,0,5,7,1,6,0,0,0,0,62,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,6,0,0,0,0,49,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_spare_card,0,0,0,0,0,0,0,0,0,0,1,7,1,0,25,1,5,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,3,0,4,54,26,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,30,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
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+lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,2,3,0,1,2,0,0,0,0,0,0,0,1,7,0,0,0,0,0,0,0,0,0,0,0,0,0,65,72,3,0,0,0,0,0,0,2,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
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+receiving_money,0,1,2,5,0,0,6,0,0,0,0,3,0,0,1,0,2,1,0,0,0,0,1,0,0,1,0,0,0,2,0,5,0,0,1,0,0,0,0,0,3,2,0,0,0,0,0,0,41,0,0,25,0,0,0,0,0,0,0,0,0,0,32,0,0,0,0,0,0,0,0,0,0,1
+request_refund,17,0,0,0,0,0,0,0,0,42,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,7,0,0,0,1,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,133,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0
+reverted_card_payment?,0,0,0,0,0,0,2,0,0,5,0,1,0,0,0,4,0,62,0,0,0,0,0,0,0,0,38,1,1,0,0,0,1,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,16,53,0,0,0,0,0,0,0,0,0,0,0,0,15,0,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,0,9,0,0,0,0,0,0,0,28,0,0,6,0,4,3,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,72,0,0,24,3,0,7,0,3,0,0,4,0,0,0,0,0,0,0,4,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,18,0,0,0,0,19,7,4,0,15,0,0,0,53,31,2,0,0,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,5,90,9,0,39,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,0
+top_up_by_cash_or_cheque,0,0,0,1,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,1,9,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,6,122,0,2,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0
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+topping_up_by_card,0,0,0,0,0,2,1,0,0,0,0,0,0,0,4,0,0,3,0,0,0,1,0,0,0,0,1,1,0,0,0,0,0,0,3,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,33,12,18,34,0,1,0,0,25,2,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,1,1,13,0,0,0,0,0,0,0,0,12,0,0,0,0,0,15,1,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,164,0,0,0,0,0,0,0,0,0,0,0,0,0
+transfer_fee_charged,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,60,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,1,2,0,0,0,119,2,19,0,0,0,0,0,0,0,0,0,0
+transfer_into_account,0,0,0,0,0,4,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,34,4,5,0,1,0,0,0,0,100,3,0,0,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,4,0,0,0,0,0,1,2,0,0,0,0,0,0,1,0,0,0,1,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,151,31,0,0,0,0,0,0,0,0,0
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+unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,116,17,0,0,0,0,0,0,0
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analyse-diff-methods-sentence-level-errors/02_fewshot_llama_4oos_cm.csv

@@ -0,0 +1,75 @@
+,Refund_not_showing_up,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_payment_wrong_exchange_rate,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,request_refund,reverted_card_payment?,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+Refund_not_showing_up,30,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,156,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
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+balance_not_updated_after_bank_transfer,0,0,0,0,0,0,78,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,3,91,33,0,0,0,0,0,0,0,0,0
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+beneficiary_not_allowed,0,0,0,0,0,0,0,0,59,0,0,0,0,0,0,1,1,1,1,0,0,0,0,0,0,0,6,0,37,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,80,0,0,0,0,0,0,0,0,0,0
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+card_arrival,0,0,0,0,0,0,0,0,0,0,2,0,149,0,0,23,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,8,0,4,3,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
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+card_payment_fee_charged,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,128,2,0,0,1,0,0,0,0,0,1,0,0,0,0,0,87,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,2,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,30,9,49,1,0,0,35,0,6,0,0,51,0,0,0,0,0,19,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,1,0
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+visa_or_mastercard,0,0,0,0,0,0,0,0,0,0,0,25,2,0,1,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,68,41,0,0,0,0,48,0,0
+wrong_amount_of_cash_received,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,96,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,112,1
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,19,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,9,152

analyse-diff-methods-sentence-level-errors/03_fewshot_llama_cm.csv

@@ -0,0 +1,60 @@
+,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
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+card_swallowed,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,52,0,0,0,29,0,7
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+declined_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,72,0,0,0,25,0,113
+declined_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,62,77,32,0,0,0,1,0,0
+direct_debit_payment_not_recognised,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,202,0,0,0,0,0,4
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+failed_transfer,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,3,0,116,46,10,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,6,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,5,0,3,8,101,3,0
+get_physical_card,0,0,0,0,0,0,0,0,1,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,8,105,9,1,1,3,0,0
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+lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,3,0,0,3,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,9,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,99,0,0,0,6,0,0
+lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,160,0,0,0,0,0,0
+oos,1,1,0,9,0,0,0,0,146,1,43,70,2,53,22,26,2,0,95,4,0,2,0,3,52,1,19,0,6,0,0,1,0,0,3,1,0,1,0,1,0,18,17,56,1,13,21,16,2,0,66,651,1222,5,7,4,171,16,572
+order_physical_card,0,0,0,0,1,0,0,0,5,0,0,38,0,3,1,1,0,1,0,0,0,0,0,0,2,0,33,4,3,1,0,0,23,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,10,15,1,0,0,15,0,1
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analyse-diff-methods-sentence-level-errors/04_fewshot_qwen_cm.csv

@@ -0,0 +1,60 @@
+,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
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+direct_debit_payment_not_recognised,1,0,0,0,0,1,0,0,1,0,0,0,0,0,30,0,10,0,0,0,0,163,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0
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+order_physical_card,0,0,0,0,0,0,0,0,0,0,3,2,0,0,0,0,0,0,9,0,0,0,0,0,0,0,30,0,0,0,0,39,76,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
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+unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,121,20,0,0,0,0,0
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+verify_source_of_funds,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,142,0,0,0,0
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+virtual_card_not_working,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,2,0,3,0,0,2,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,71,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,13,30,0,0,0,118,0
+wrong_amount_of_cash_received,0,0,0,0,0,1,0,0,0,0,0,0,0,0,28,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,182

analyse-diff-methods-sentence-level-errors/05_bert_fewshot_cm.csv

@@ -0,0 +1,60 @@
+,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
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+card_swallowed,0,0,0,2,0,0,0,0,0,0,1,1,0,89,2,0,0,0,0,2,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
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+declined_transfer,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0,0,0,2,0,13,139,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,7,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,1,0,0,0,1,1,0,0,1,7,1,1,0,1,11,0,3,0,1,0,0,188,0,0,0,0,0,0,0,1,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0
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+oos,133,26,2,4,16,83,15,0,61,709,76,40,35,44,296,35,6,20,15,167,46,11,1,1,48,8,6,1,0,2,1,657,15,0,23,12,3,1,1,156,0,143,173,3,11,4,25,14,42,33,6,0,2,0,3,0,4,7,177
+order_physical_card,0,1,0,0,0,0,0,0,0,3,16,9,3,0,1,0,0,0,2,0,0,0,0,0,0,0,8,5,1,1,0,0,108,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
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analyse-diff-methods-sentence-level-errors/06_bert_vae_fewshot_cm.csv

@@ -0,0 +1,60 @@
+,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
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+transfer_into_account,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,1,0,8,5,0,0,0,4,0,0,128,2,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,1,0,0,0,0,7,2,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,19,0,0,4,0,0,2,0,0,0,0,0,0,0,0,0,0,0,1,158,15,0,0,0,0,0,0,0
+transfer_timing,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,1,8,146,0,0,0,0,0,0,0
+unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,21,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,110,9,0,0,0,0,0
+verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,123,0,0,0,1,0
+verify_source_of_funds,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,1,0,0,0,138,1,0,0,0
+verify_top_up,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,11,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,0,0,0,1,0,0,3,0,147,0,0,0
+virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,0,0,1,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,72,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,26,0,0,0,119,0
+wrong_amount_of_cash_received,0,0,0,0,0,1,4,0,0,0,0,0,0,0,13,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,29,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,165