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@@ -46,3 +46,8 @@ predictions-zeroshot/round5-other-models/cm_tulu3_8b_banking.png filter=lfs diff
 predictions-zeroshot/round7-fewshot-5examplesperknownintent/cm_llama3.2_3b_stackoverflow.png filter=lfs diff=lfs merge=lfs -text
 predictions-zeroshot/round7-fewshot-5examplesperknownintent/cm_llama3.2_3b_banking.png filter=lfs diff=lfs merge=lfs -text
 predictions-zeroshot/round7-fewshot-5examplesperknownintent/cm_llama3.2_3b_oos.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/cm_llama3.2_banking_fewshot.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/cm_llama3.2_banking_groupsimilar.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round9-fewshot-nebiusqwen/cm_Qwen3-30B-A3B_banking.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round9-fewshot-nebiusqwen/cm_Qwen3-30B-A3B_oos.png filter=lfs diff=lfs merge=lfs -text
+predictions-zeroshot/round9-fewshot-nebiusqwen/cm_Qwen3-30B-A3B_stackoverflow.png filter=lfs diff=lfs merge=lfs -text

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/classification_report_llama3.2_3b_banking_fewshot.txt

@@ -0,0 +1,80 @@
+                                                  precision    recall  f1-score   support
+
+                           Refund_not_showing_up       0.91      0.15      0.26       202
+                                activate_my_card       0.94      0.90      0.92       199
+                                       age_limit       0.98      0.61      0.75       150
+                         apple_pay_or_google_pay       0.77      0.92      0.84       166
+                                     atm_support       0.41      0.31      0.35       127
+                                automatic_top_up       0.98      0.83      0.90       167
+         balance_not_updated_after_bank_transfer       0.33      0.37      0.35       211
+balance_not_updated_after_cheque_or_cash_deposit       0.92      0.35      0.50       221
+                         beneficiary_not_allowed       0.97      0.30      0.46       196
+                                 cancel_transfer       0.75      0.64      0.69       197
+                            card_about_to_expire       0.82      0.73      0.77       169
+                                 card_acceptance       0.47      0.66      0.55        99
+                                    card_arrival       0.45      0.77      0.57       193
+                          card_delivery_estimate       0.46      0.04      0.07       152
+                                    card_linking       0.66      0.59      0.62       179
+                                card_not_working       0.31      0.87      0.46       152
+                        card_payment_fee_charged       0.78      0.56      0.65       227
+                     card_payment_not_recognised       0.37      0.24      0.29       208
+                card_payment_wrong_exchange_rate       0.86      0.12      0.21       207
+                                  card_swallowed       0.86      0.38      0.52       101
+                          cash_withdrawal_charge       0.76      0.76      0.76       217
+                  cash_withdrawal_not_recognised       0.28      0.74      0.41       200
+                                      change_pin       0.47      0.87      0.61       162
+                                compromised_card       0.68      0.35      0.46       126
+                         contactless_not_working       0.85      0.83      0.84        75
+                                 country_support       0.69      0.77      0.73       169
+                           declined_card_payment       0.22      0.64      0.32       193
+                        declined_cash_withdrawal       0.81      0.14      0.24       213
+                               declined_transfer       0.31      0.23      0.27       173
+             direct_debit_payment_not_recognised       0.96      0.30      0.45       222
+                          disposable_card_limits       0.90      0.71      0.79       161
+                           edit_personal_details       0.87      0.95      0.91       161
+                       extra_charge_on_statement       0.27      0.82      0.41       206
+                                 failed_transfer       0.93      0.08      0.15       177
+                     get_disposable_virtual_card       0.41      0.88      0.56       137
+                               get_physical_card       0.01      0.01      0.01       146
+                              getting_spare_card       1.00      0.05      0.09       169
+                            getting_virtual_card       1.00      0.01      0.01       138
+                             lost_or_stolen_card       0.36      0.85      0.50       122
+                            lost_or_stolen_phone       1.00      0.14      0.25       161
+                                             oos       0.17      0.05      0.08       637
+                             order_physical_card       0.13      0.10      0.11       160
+                              passcode_forgotten       0.92      0.41      0.56       145
+                            pending_card_payment       0.86      0.52      0.65       199
+                         pending_cash_withdrawal       0.72      0.62      0.66       183
+                                  pending_top_up       1.00      0.29      0.45       189
+                                pending_transfer       0.44      0.27      0.34       188
+                                     pin_blocked       0.57      0.75      0.65       155
+                                 receiving_money       0.62      0.33      0.43       135
+                                  request_refund       0.42      0.73      0.53       209
+                          reverted_card_payment?       0.82      0.29      0.43       201
+                  supported_cards_and_currencies       0.19      0.54      0.28       169
+                               terminate_account       0.97      1.00      0.99       148
+                  top_up_by_bank_transfer_charge       0.36      0.17      0.23       151
+                           top_up_by_card_charge       0.42      0.69      0.52       154
+                        top_up_by_cash_or_cheque       0.90      0.78      0.84       154
+                                   top_up_failed       0.42      0.62      0.50       185
+                                   top_up_limits       0.36      0.98      0.52       137
+                                 top_up_reverted       1.00      0.32      0.49       186
+                              topping_up_by_card       0.25      0.01      0.01       143
+                       transaction_charged_twice       0.97      0.78      0.87       215
+                            transfer_fee_charged       0.71      0.57      0.63       212
+                           transfer_into_account       0.44      0.65      0.52       153
+              transfer_not_received_by_recipient       0.24      0.75      0.36       211
+                                 transfer_timing       0.41      0.61      0.49       168
+                       unable_to_verify_identity       0.46      0.87      0.60       142
+                              verify_my_identity       0.58      0.64      0.61       144
+                          verify_source_of_funds       0.98      0.79      0.87       153
+                                   verify_top_up       0.99      0.49      0.66       166
+                        virtual_card_not_working       0.80      0.65      0.72        81
+                              visa_or_mastercard       0.75      0.77      0.76       175
+                             why_verify_identity       0.96      0.30      0.45       161
+                   wrong_amount_of_cash_received       0.76      0.51      0.61       220
+         wrong_exchange_rate_for_cash_withdrawal       0.40      0.75      0.52       203
+
+                                        accuracy                           0.51     13083
+                                       macro avg       0.65      0.53      0.51     13083
+                                    weighted avg       0.63      0.51      0.49     13083

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/classification_report_llama3.2_3b_banking_groupsimilar.txt

@@ -0,0 +1,80 @@
+                                                  precision    recall  f1-score   support
+
+                           Refund_not_showing_up       0.78      0.34      0.47       202
+                                activate_my_card       0.91      0.78      0.84       199
+                                       age_limit       0.97      0.63      0.76       150
+                         apple_pay_or_google_pay       0.48      0.76      0.59       166
+                                     atm_support       0.57      0.40      0.47       127
+                                automatic_top_up       0.94      0.88      0.91       167
+         balance_not_updated_after_bank_transfer       0.24      0.33      0.28       211
+balance_not_updated_after_cheque_or_cash_deposit       0.86      0.52      0.65       221
+                         beneficiary_not_allowed       0.95      0.21      0.35       196
+                                 cancel_transfer       0.68      0.60      0.64       197
+                            card_about_to_expire       0.91      0.66      0.77       169
+                                 card_acceptance       0.39      0.88      0.54        99
+                                    card_arrival       0.42      0.85      0.56       193
+                          card_delivery_estimate       0.65      0.10      0.17       152
+                                    card_linking       0.45      0.59      0.51       179
+                                card_not_working       0.29      0.87      0.43       152
+                        card_payment_fee_charged       0.57      0.49      0.52       227
+                     card_payment_not_recognised       0.29      0.56      0.38       208
+                card_payment_wrong_exchange_rate       0.53      0.60      0.56       207
+                                  card_swallowed       0.77      0.43      0.55       101
+                          cash_withdrawal_charge       0.70      0.80      0.75       217
+                  cash_withdrawal_not_recognised       0.24      0.36      0.29       200
+                                      change_pin       0.56      0.93      0.70       162
+                                compromised_card       0.67      0.24      0.35       126
+                         contactless_not_working       0.83      0.80      0.82        75
+                                 country_support       0.86      0.61      0.71       169
+                           declined_card_payment       0.20      0.41      0.27       193
+                        declined_cash_withdrawal       0.70      0.20      0.31       213
+                               declined_transfer       0.48      0.58      0.52       173
+             direct_debit_payment_not_recognised       0.97      0.32      0.48       222
+                          disposable_card_limits       0.88      0.76      0.82       161
+                           edit_personal_details       0.77      0.97      0.86       161
+                       extra_charge_on_statement       0.30      0.86      0.44       206
+                                 failed_transfer       0.86      0.18      0.29       177
+                     get_disposable_virtual_card       0.46      0.84      0.59       137
+                               get_physical_card       0.01      0.01      0.01       146
+                              getting_spare_card       0.87      0.15      0.26       169
+                            getting_virtual_card       0.87      0.09      0.17       138
+                             lost_or_stolen_card       0.42      0.84      0.56       122
+                            lost_or_stolen_phone       0.99      0.45      0.62       161
+                                             oos       0.08      0.01      0.02       637
+                             order_physical_card       0.16      0.05      0.08       160
+                              passcode_forgotten       0.92      0.55      0.69       145
+                            pending_card_payment       0.88      0.77      0.82       199
+                         pending_cash_withdrawal       0.97      0.39      0.56       183
+                                  pending_top_up       0.98      0.33      0.50       189
+                                pending_transfer       0.63      0.28      0.39       188
+                                     pin_blocked       0.62      0.80      0.70       155
+                                 receiving_money       0.62      0.30      0.41       135
+                                  request_refund       0.49      0.64      0.56       209
+                          reverted_card_payment?       0.84      0.26      0.40       201
+                  supported_cards_and_currencies       0.23      0.43      0.30       169
+                               terminate_account       0.98      1.00      0.99       148
+                  top_up_by_bank_transfer_charge       0.29      0.13      0.18       151
+                           top_up_by_card_charge       0.45      0.58      0.51       154
+                        top_up_by_cash_or_cheque       0.73      0.79      0.76       154
+                                   top_up_failed       0.43      0.56      0.49       185
+                                   top_up_limits       0.29      0.99      0.45       137
+                                 top_up_reverted       0.98      0.32      0.48       186
+                              topping_up_by_card       0.14      0.01      0.01       143
+                       transaction_charged_twice       0.94      0.76      0.84       215
+                            transfer_fee_charged       0.68      0.56      0.61       212
+                           transfer_into_account       0.38      0.65      0.48       153
+              transfer_not_received_by_recipient       0.22      0.72      0.34       211
+                                 transfer_timing       0.44      0.60      0.51       168
+                       unable_to_verify_identity       0.51      0.82      0.63       142
+                              verify_my_identity       0.57      0.91      0.70       144
+                          verify_source_of_funds       1.00      0.77      0.87       153
+                                   verify_top_up       0.96      0.43      0.60       166
+                        virtual_card_not_working       0.73      0.51      0.60        81
+                              visa_or_mastercard       0.91      0.73      0.81       175
+                             why_verify_identity       0.67      0.04      0.07       161
+                   wrong_amount_of_cash_received       0.82      0.47      0.60       220
+         wrong_exchange_rate_for_cash_withdrawal       0.52      0.61      0.56       203
+
+                                        accuracy                           0.51     13083
+                                       macro avg       0.63      0.54      0.52     13083
+                                    weighted avg       0.61      0.51      0.50     13083

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/classification_report_llama3.2_3b_banking_open_vs_known_fewshot.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.95      0.99      0.97     12446
+        open       0.17      0.05      0.08       637
+
+    accuracy                           0.94     13083
+   macro avg       0.56      0.52      0.52     13083
+weighted avg       0.91      0.94      0.93     13083

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/classification_report_llama3.2_3b_banking_open_vs_known_groupsimilar.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.95      0.99      0.97     12446
+        open       0.08      0.01      0.02       637
+
+    accuracy                           0.95     13083
+   macro avg       0.51      0.50      0.49     13083
+weighted avg       0.91      0.95      0.93     13083

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/cm_llama3.2_banking_fewshot.csv

@@ -0,0 +1,75 @@
+,Refund_not_showing_up,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_payment_wrong_exchange_rate,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,request_refund,reverted_card_payment?,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+Refund_not_showing_up,30,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,156,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+activate_my_card,0,179,0,0,0,0,0,0,0,0,2,0,6,0,5,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0
+age_limit,0,0,92,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,15,0,0,0,1,0,0,0,0,5,35,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+apple_pay_or_google_pay,0,0,0,153,0,0,0,0,0,0,0,0,0,0,1,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,7,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,0,39,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,12,22,0,0,0,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,19,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0
+automatic_top_up,0,0,0,0,0,139,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,18,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_bank_transfer,0,0,0,0,0,0,78,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,3,91,33,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_cheque_or_cash_deposit,0,0,0,0,0,0,118,77,0,0,0,0,0,0,0,0,0,0,0,0,0,11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,4,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,0,0,0,59,0,0,0,0,0,0,1,1,1,1,0,0,0,0,0,0,0,6,0,37,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,80,0,0,0,0,0,0,0,0,0,0
+cancel_transfer,0,0,0,0,0,0,0,0,0,127,0,0,0,0,0,0,0,0,1,0,0,3,0,0,0,0,12,0,2,0,0,0,0,0,0,0,0,0,0,0,1,0,0,2,0,0,4,0,0,8,11,0,0,0,0,0,0,0,0,0,1,0,1,20,0,3,0,0,0,0,0,0,1,0
+card_about_to_expire,0,0,0,0,0,0,0,0,0,0,123,0,14,0,3,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,2,0,0,0,0,1,15,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,0,0,0,0,65,0,0,0,1,0,1,0,0,0,0,0,0,0,4,2,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,18,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0
+card_arrival,0,0,0,0,0,0,0,0,0,0,2,0,149,0,0,23,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,8,0,4,3,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,0,0,1,0,96,6,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,32,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
+card_linking,0,11,0,0,0,0,0,0,0,0,1,8,14,0,105,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,132,0,0,0,1,0,0,1,0,1,0,12,0,0,0,0,0,0,0,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_payment_fee_charged,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,128,2,0,0,1,0,0,0,0,0,1,0,0,0,0,0,87,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,2,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0
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+verify_source_of_funds,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,5,0,0,2,0,1,1,0,0,0,0,0,0,0,1,3,1,1,4,121,1,0,0,0,1,0
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+visa_or_mastercard,0,0,0,0,0,0,0,0,0,0,0,25,2,0,1,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,134,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,68,41,0,0,0,0,48,0,0
+wrong_amount_of_cash_received,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,96,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,112,1
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,17,19,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,9,152

predictions-zeroshot/round6-groupsimilarclasses-n-fewshot/cm_llama3.2_banking_groupsimilar.csv

@@ -0,0 +1,75 @@
+,Refund_not_showing_up,activate_my_card,age_limit,apple_pay_or_google_pay,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_acceptance,card_arrival,card_delivery_estimate,card_linking,card_not_working,card_payment_fee_charged,card_payment_not_recognised,card_payment_wrong_exchange_rate,card_swallowed,cash_withdrawal_charge,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_card_payment,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,extra_charge_on_statement,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,request_refund,reverted_card_payment?,supported_cards_and_currencies,terminate_account,top_up_by_bank_transfer_charge,top_up_by_card_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,visa_or_mastercard,why_verify_identity,wrong_amount_of_cash_received,wrong_exchange_rate_for_cash_withdrawal
+Refund_not_showing_up,68,0,0,0,0,0,38,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,94,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0
+activate_my_card,0,155,0,0,0,0,0,0,0,0,1,4,10,0,22,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0
+age_limit,0,0,94,0,0,0,0,1,2,0,0,2,0,0,3,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,37,0,0,2,4,0,0,0,0,2,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+apple_pay_or_google_pay,0,1,0,126,0,0,0,0,0,0,0,0,0,0,1,1,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,15,5,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,0,51,0,0,0,0,0,0,30,0,0,0,0,0,0,0,0,18,14,0,0,0,5,0,0,0,0,0,0,0,0,0,0,1,0,0,0,3,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0
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+balance_not_updated_after_bank_transfer,1,0,0,0,0,0,70,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,6,91,34,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_cheque_or_cash_deposit,1,0,0,0,0,0,91,116,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,1,0
+beneficiary_not_allowed,0,0,0,2,0,0,0,0,42,0,0,0,0,0,0,0,1,10,2,0,0,0,0,0,0,0,7,0,41,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,82,0,0,0,0,0,0,0,0,0,0
+cancel_transfer,0,0,0,0,0,0,0,0,0,119,0,0,0,0,0,0,0,3,1,0,0,0,0,0,0,0,10,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,4,2,0,6,10,0,0,0,0,0,0,0,0,0,0,0,3,23,0,0,0,0,0,0,0,0,1,0
+card_about_to_expire,0,0,0,0,0,0,0,0,0,0,112,0,28,2,7,0,1,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,2,0,0,0,0,2,11,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_acceptance,0,0,0,0,0,0,0,0,0,0,0,87,0,0,0,0,3,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0
+card_arrival,0,0,0,0,0,0,1,0,0,0,0,0,164,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,8,0,2,1,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,0,0,1,0,91,15,1,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,15,0,0,0,0,22,1,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
+card_linking,0,13,0,0,0,0,0,0,0,0,0,1,26,0,106,24,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_not_working,0,0,0,0,0,0,0,0,0,0,1,1,0,0,0,132,0,7,0,2,0,0,1,0,0,0,3,0,0,0,0,0,0,0,0,1,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
+card_payment_fee_charged,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,111,3,0,0,2,0,0,0,0,0,0,0,0,0,0,0,106,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_payment_not_recognised,0,0,0,0,0,0,1,0,0,2,0,0,0,0,0,9,7,117,1,0,0,0,0,1,0,0,38,0,0,0,0,0,20,0,0,0,0,0,4,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,4,0,0,0,0,0,0,0,0,0,0
+card_payment_wrong_exchange_rate,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,124,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,75
+card_swallowed,0,0,0,0,2,0,0,0,0,0,0,0,5,0,0,44,0,0,0,43,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,174,3,0,0,0,0,0,0,0,0,0,0,37,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0
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+contactless_not_working,0,0,0,0,0,0,0,0,0,0,0,3,0,0,1,2,1,1,0,0,0,0,0,0,60,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0
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+direct_debit_payment_not_recognised,0,0,0,0,0,1,2,0,0,1,0,0,0,0,0,2,4,20,0,0,0,1,0,1,0,0,80,0,1,70,0,0,11,0,0,0,0,0,4,0,2,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,1,0,0,3,0,6,0,0,0,0,0,0,0,0
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+getting_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,4,0,3,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,71,31,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,11,0,0,0,2,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,102,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,2,3,0,1,2,0,0,0,0,0,0,0,1,7,0,0,0,0,0,0,0,0,0,0,0,0,0,65,72,3,0,0,0,0,0,0,2,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
+oos,0,0,0,114,0,0,0,1,0,0,0,1,0,0,0,0,28,0,85,0,6,4,3,0,0,6,0,0,0,0,0,0,131,0,0,0,0,0,0,0,6,0,0,1,0,0,0,0,0,0,0,207,0,0,0,1,0,1,0,0,0,2,2,0,1,0,0,0,0,0,0,0,0,37
+order_physical_card,0,0,0,0,0,0,0,0,0,0,5,1,37,6,12,0,12,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,3,0,0,68,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,5,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,37,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,6,1,80,0,0,0,0,19,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+pending_card_payment,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,13,0,0,0,0,0,0,0,0,14,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,154,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,3,7,0,0,0,0,0,0,0,0,0
+pending_cash_withdrawal,0,0,0,0,3,0,17,1,0,0,0,0,0,0,0,1,0,2,0,0,10,17,0,0,2,0,11,3,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,2,72,0,4,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,32,4,0,0,0,0,0,0,0,0,0
+pending_top_up,0,0,0,0,0,1,4,0,0,0,0,0,0,0,0,2,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,63,0,0,0,0,0,0,0,0,1,1,33,77,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0
+pending_transfer,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,3,0,0,53,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,4,75,49,0,0,0,0,0,0,0,0,0
+pin_blocked,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,11,0,1,0,2,0,0,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,124,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+receiving_money,0,1,2,5,0,0,6,0,0,0,0,3,0,0,1,0,2,1,0,0,0,0,1,0,0,1,0,0,0,2,0,5,0,0,1,0,0,0,0,0,3,2,0,0,0,0,0,0,41,0,0,25,0,0,0,0,0,0,0,0,0,0,32,0,0,0,0,0,0,0,0,0,0,1
+request_refund,17,0,0,0,0,0,0,0,0,42,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,7,0,0,0,1,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,133,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0
+reverted_card_payment?,0,0,0,0,0,0,2,0,0,5,0,1,0,0,0,4,0,62,0,0,0,0,0,0,0,0,38,1,1,0,0,0,1,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,16,53,0,0,0,0,0,0,0,0,0,0,0,0,15,0,0,0,0,0,0,0,0,0,0
+supported_cards_and_currencies,0,0,0,9,0,0,0,0,0,0,0,28,0,0,6,0,4,3,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,72,0,0,24,3,0,7,0,3,0,0,4,0,0,0,0,0,0,0,4,0,0,0
+terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,18,0,0,0,0,19,7,4,0,15,0,0,0,53,31,2,0,0,0,0,0,0,0,0,0,0
+top_up_by_card_charge,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,5,90,9,0,39,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,0
+top_up_by_cash_or_cheque,0,0,0,1,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,1,9,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,6,122,0,2,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0
+top_up_failed,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,11,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,104,51,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0
+top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,136,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+top_up_reverted,0,0,0,0,0,1,4,0,0,2,0,0,0,0,0,2,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,3,0,0,0,0,2,0,79,23,59,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0
+topping_up_by_card,0,0,0,0,0,2,1,0,0,0,0,0,0,0,4,0,0,3,0,0,0,1,0,0,0,0,1,1,0,0,0,0,0,0,3,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,33,12,18,34,0,1,0,0,25,2,0,0,0,0,0,0,0,0,0,0
+transaction_charged_twice,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,1,1,13,0,0,0,0,0,0,0,0,12,0,0,0,0,0,15,1,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,164,0,0,0,0,0,0,0,0,0,0,0,0,0
+transfer_fee_charged,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,60,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,1,2,0,0,0,119,2,19,0,0,0,0,0,0,0,0,0,0
+transfer_into_account,0,0,0,0,0,4,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,34,4,5,0,1,0,0,0,0,100,3,0,0,0,0,0,0,0,0,0,0
+transfer_not_received_by_recipient,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,4,0,0,0,0,0,1,2,0,0,0,0,0,0,1,0,0,0,1,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,151,31,0,0,0,0,0,0,0,0,0
+transfer_timing,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,37,25,101,0,0,0,0,0,0,0,0,0
+unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,116,17,0,0,0,0,0,0,0
+verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,11,131,0,0,0,0,0,0,0
+verify_source_of_funds,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,2,0,0,0,0,0,0,1,1,1,1,7,118,3,0,0,2,0,0
+verify_top_up,0,0,0,0,0,0,0,0,0,0,0,1,0,0,4,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,32,11,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,7,20,1,1,0,0,0,3,0,1,8,0,72,0,0,1,0,0
+virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,14,1,20,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,41,0,0,0,0
+visa_or_mastercard,0,0,0,3,0,0,0,0,0,0,0,38,1,0,1,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,127,0,0,0
+why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,90,64,0,0,0,0,6,0,0
+wrong_amount_of_cash_received,0,0,0,0,4,0,12,1,0,0,0,0,0,0,0,0,0,0,0,0,0,82,0,0,0,0,2,2,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,103,1
+wrong_exchange_rate_for_cash_withdrawal,0,0,0,2,1,0,0,0,0,0,0,0,0,0,0,0,0,0,22,0,32,15,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,5,123

predictions-zeroshot/round7-fewshot-5examplesperknownintent/classification_report_llama3.2_3b_banking_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.74      1.00      0.85      9660
+        open       1.00      0.00      0.00      3423
+
+    accuracy                           0.74     13083
+   macro avg       0.87      0.50      0.43     13083
+weighted avg       0.81      0.74      0.63     13083

predictions-zeroshot/round7-fewshot-5examplesperknownintent/classification_report_llama3.2_3b_oos_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.72      1.00      0.84     17100
+        open       0.00      0.00      0.00      6600
+
+    accuracy                           0.72     23700
+   macro avg       0.36      0.50      0.42     23700
+weighted avg       0.52      0.72      0.60     23700

predictions-zeroshot/round7-fewshot-5examplesperknownintent/classification_report_llama3.2_3b_stackoverflow_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.78      0.99      0.87     15000
+        open       0.82      0.15      0.25      5000
+
+    accuracy                           0.78     20000
+   macro avg       0.80      0.57      0.56     20000
+weighted avg       0.79      0.78      0.71     20000

predictions-zeroshot/round7-fewshot-5examplesperknownintent/classification_report_llama3.2_3b_stackoverflow_open_vs_known_only2notoos.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.42      0.96      0.58      2000
+        open       0.99      0.85      0.92     18000
+
+    accuracy                           0.86     20000
+   macro avg       0.71      0.91      0.75     20000
+weighted avg       0.94      0.86      0.88     20000

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_banking.txt

@@ -0,0 +1,65 @@
+                                                  precision    recall  f1-score   support
+
+                           Refund_not_showing_up       0.41      0.31      0.35       202
+                                activate_my_card       0.98      0.95      0.96       199
+                                       age_limit       0.99      0.97      0.98       150
+                                     atm_support       0.75      0.95      0.84       127
+                                automatic_top_up       0.99      0.90      0.95       167
+         balance_not_updated_after_bank_transfer       0.39      0.58      0.47       211
+balance_not_updated_after_cheque_or_cash_deposit       0.93      0.90      0.92       221
+                         beneficiary_not_allowed       0.85      0.53      0.65       196
+                                 cancel_transfer       0.83      0.86      0.85       197
+                            card_about_to_expire       0.99      0.85      0.91       169
+                                    card_arrival       0.75      0.92      0.83       193
+                          card_delivery_estimate       0.79      0.47      0.59       152
+                                    card_linking       0.96      0.87      0.91       179
+                                  card_swallowed       0.80      0.96      0.87       101
+                  cash_withdrawal_not_recognised       0.31      0.63      0.41       200
+                                      change_pin       0.92      0.91      0.91       162
+                                compromised_card       0.49      0.90      0.64       126
+                         contactless_not_working       0.41      0.87      0.56        75
+                                 country_support       0.51      0.95      0.66       169
+                        declined_cash_withdrawal       0.93      0.78      0.85       213
+                               declined_transfer       0.39      0.86      0.54       173
+             direct_debit_payment_not_recognised       0.84      0.73      0.79       222
+                          disposable_card_limits       0.96      0.90      0.93       161
+                           edit_personal_details       1.00      0.98      0.99       161
+                                 failed_transfer       0.66      0.69      0.67       177
+                     get_disposable_virtual_card       0.78      0.91      0.84       137
+                               get_physical_card       0.72      0.83      0.77       146
+                              getting_spare_card       0.98      0.75      0.85       169
+                            getting_virtual_card       0.97      0.83      0.89       138
+                             lost_or_stolen_card       0.81      0.90      0.85       122
+                            lost_or_stolen_phone       1.00      0.87      0.93       161
+                                             oos       0.79      0.44      0.56      3423
+                             order_physical_card       0.76      0.47      0.58       160
+                              passcode_forgotten       0.94      0.99      0.96       145
+                            pending_card_payment       0.63      0.65      0.64       199
+                         pending_cash_withdrawal       0.95      0.87      0.91       183
+                                  pending_top_up       0.83      0.83      0.83       189
+                                pending_transfer       0.37      0.77      0.50       188
+                                     pin_blocked       0.96      0.90      0.93       155
+                                 receiving_money       0.81      0.90      0.86       135
+                               terminate_account       0.99      1.00      1.00       148
+                  top_up_by_bank_transfer_charge       0.28      0.33      0.30       151
+                        top_up_by_cash_or_cheque       0.96      0.85      0.90       154
+                                   top_up_failed       0.75      0.78      0.77       185
+                                   top_up_limits       0.95      0.99      0.97       137
+                                 top_up_reverted       0.55      0.64      0.59       186
+                              topping_up_by_card       0.47      0.37      0.41       143
+                       transaction_charged_twice       0.44      0.98      0.61       215
+                            transfer_fee_charged       0.25      0.84      0.39       212
+                           transfer_into_account       0.83      0.69      0.76       153
+              transfer_not_received_by_recipient       0.56      0.53      0.55       211
+                                 transfer_timing       0.62      0.85      0.72       168
+                       unable_to_verify_identity       0.87      0.85      0.86       142
+                              verify_my_identity       0.71      0.97      0.82       144
+                          verify_source_of_funds       0.99      0.93      0.96       153
+                                   verify_top_up       0.99      0.95      0.97       166
+                        virtual_card_not_working       0.97      0.88      0.92        81
+                             why_verify_identity       0.94      0.73      0.82       161
+                   wrong_amount_of_cash_received       0.93      0.83      0.88       220
+
+                                        accuracy                           0.70     13083
+                                       macro avg       0.77      0.80      0.76     13083
+                                    weighted avg       0.77      0.70      0.71     13083

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_banking_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.83      0.96      0.89      9660
+        open       0.79      0.44      0.56      3423
+
+    accuracy                           0.82     13083
+   macro avg       0.81      0.70      0.73     13083
+weighted avg       0.82      0.82      0.80     13083

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_oos.txt

@@ -0,0 +1,121 @@
+                         precision    recall  f1-score   support
+
+    accept_reservations       0.33      0.01      0.01       150
+                  alarm       0.97      0.93      0.95       150
+                    apr       0.98      0.97      0.97       150
+          are_you_a_bot       0.97      0.88      0.92       150
+            book_flight       0.83      0.99      0.90       150
+             book_hotel       0.98      0.83      0.90       150
+             calculator       1.00      0.69      0.82       150
+               calendar       0.92      0.95      0.93       150
+        calendar_update       0.97      0.94      0.96       150
+               calories       0.98      1.00      0.99       150
+                 cancel       0.88      0.94      0.91       150
+     cancel_reservation       0.94      0.99      0.96       150
+             car_rental       1.00      0.90      0.95       150
+               carry_on       1.00      0.99      1.00       150
+         change_ai_name       0.33      0.37      0.35       150
+        change_language       0.51      0.89      0.65       150
+           change_speed       0.99      0.97      0.98       150
+       change_user_name       0.44      0.99      0.61       150
+          change_volume       0.96      0.98      0.97       150
+    confirm_reservation       0.83      0.92      0.87       150
+              cook_time       0.99      0.89      0.93       150
+       current_location       0.70      0.90      0.78       150
+                   date       0.81      0.97      0.88       150
+             definition       0.88      0.97      0.92       150
+             directions       0.18      0.22      0.20       150
+               distance       0.85      0.44      0.58       150
+       do_you_have_pets       1.00      0.71      0.83       150
+        expiration_date       0.92      0.96      0.94       150
+             find_phone       1.00      0.81      0.89       150
+          flight_status       1.00      0.97      0.98       150
+              flip_coin       1.00      0.96      0.98       150
+              food_last       0.99      0.88      0.93       150
+               fun_fact       0.99      0.80      0.89       150
+                    gas       0.93      0.27      0.41       150
+               gas_type       0.97      0.96      0.97       150
+                goodbye       1.00      0.50      0.67       150
+               greeting       0.70      0.85      0.77       150
+               how_busy       0.98      0.79      0.88       150
+        how_old_are_you       0.95      0.39      0.56       150
+ingredient_substitution       1.00      0.97      0.98       150
+       ingredients_list       0.98      0.29      0.45       150
+             jump_start       1.00      0.87      0.93       150
+       last_maintenance       0.47      0.05      0.08       150
+           lost_luggage       0.85      0.97      0.91       150
+              make_call       0.98      0.82      0.89       150
+                  maybe       1.00      0.62      0.77       150
+        meal_suggestion       0.98      0.81      0.89       150
+        meaning_of_life       1.00      0.78      0.88       150
+ measurement_conversion       0.97      0.99      0.98       150
+       meeting_schedule       0.91      0.95      0.93       150
+                    mpg       1.00      0.95      0.97       150
+           next_holiday       0.80      0.55      0.65       150
+              next_song       1.00      0.94      0.97       150
+                     no       0.34      0.83      0.48       150
+         nutrition_info       0.99      0.79      0.88       150
+         oil_change_how       0.97      1.00      0.98       150
+        oil_change_when       0.76      0.96      0.85       150
+                    oos       0.72      0.78      0.75      6600
+                  order       0.78      0.05      0.09       150
+           order_checks       0.92      1.00      0.96       150
+           order_status       0.97      0.40      0.57       150
+             play_music       1.00      0.63      0.77       150
+              plug_type       1.00      0.98      0.99       150
+            pto_balance       0.66      1.00      0.79       150
+            pto_request       0.93      0.94      0.94       150
+     pto_request_status       1.00      0.82      0.90       150
+               pto_used       0.96      0.95      0.96       150
+                 recipe       0.59      0.93      0.72       150
+         redeem_rewards       0.99      0.73      0.84       150
+               reminder       0.69      0.83      0.76       150
+        reminder_update       0.94      0.66      0.78       150
+                 repeat       0.97      0.93      0.95       150
+         reset_settings       0.93      0.99      0.95       150
+ restaurant_reservation       0.46      0.99      0.62       150
+     restaurant_reviews       0.97      0.85      0.90       150
+  restaurant_suggestion       0.81      0.93      0.87       150
+        rewards_balance       0.86      0.61      0.72       150
+              roll_dice       0.73      0.98      0.84       150
+                routing       1.00      0.03      0.06       150
+   schedule_maintenance       0.91      0.69      0.78       150
+       schedule_meeting       0.99      0.87      0.93       150
+          shopping_list       0.93      0.92      0.92       150
+   shopping_list_update       0.80      0.98      0.88       150
+             smart_home       0.93      0.57      0.71       150
+               spelling       0.51      0.89      0.65       150
+            sync_device       1.00      0.85      0.92       150
+                  taxes       0.94      0.97      0.95       150
+              tell_joke       0.99      0.98      0.99       150
+                   text       0.95      0.94      0.95       150
+              thank_you       0.85      0.93      0.89       150
+                   time       0.68      1.00      0.81       150
+                  timer       1.00      0.96      0.98       150
+            tire_change       0.99      0.97      0.98       150
+          tire_pressure       0.99      1.00      0.99       150
+              todo_list       0.88      0.93      0.91       150
+       todo_list_update       0.94      0.97      0.95       150
+                traffic       0.98      0.99      0.98       150
+           travel_alert       0.56      0.97      0.71       150
+    travel_notification       0.99      0.99      0.99       150
+      travel_suggestion       0.71      0.97      0.82       150
+                   uber       1.00      0.79      0.88       150
+        update_playlist       0.93      0.97      0.95       150
+              user_name       0.83      0.19      0.31       150
+               vaccines       0.99      0.97      0.98       150
+                     w2       1.00      0.45      0.62       150
+                weather       0.95      0.98      0.96       150
+  what_are_your_hobbies       0.94      0.98      0.96       150
+     what_can_i_ask_you       0.73      0.95      0.83       150
+      what_is_your_name       0.81      0.79      0.80       150
+              what_song       0.87      0.92      0.90       150
+     where_are_you_from       0.96      0.72      0.82       150
+           whisper_mode       1.00      0.94      0.97       150
+    who_do_you_work_for       1.00      0.06      0.11       150
+           who_made_you       0.63      0.88      0.73       150
+                    yes       0.84      0.85      0.84       150
+
+               accuracy                           0.80     23700
+              macro avg       0.87      0.81      0.81     23700
+           weighted avg       0.83      0.80      0.79     23700

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_oos_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.91      0.88      0.90     17100
+        open       0.72      0.78      0.75      6600
+
+    accuracy                           0.85     23700
+   macro avg       0.82      0.83      0.82     23700
+weighted avg       0.86      0.85      0.86     23700

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_stackoverflow.txt

@@ -0,0 +1,22 @@
+               precision    recall  f1-score   support
+
+         bash       0.94      0.86      0.90      1000
+        cocoa       0.89      0.67      0.77      1000
+       drupal       0.95      0.90      0.92      1000
+        excel       0.99      0.86      0.92      1000
+      haskell       1.00      0.69      0.82      1000
+    hibernate       0.94      0.88      0.91      1000
+         linq       1.00      0.86      0.93      1000
+      magento       1.00      0.91      0.95      1000
+       matlab       1.00      0.83      0.91      1000
+          oos       0.66      0.97      0.79      5000
+       oracle       1.00      0.78      0.87      1000
+          osx       0.88      0.57      0.69      1000
+           qt       0.99      0.83      0.90      1000
+   sharepoint       0.99      0.93      0.96      1000
+          svn       0.96      0.90      0.93      1000
+visual-studio       0.97      0.82      0.89      1000
+
+     accuracy                           0.86     20000
+    macro avg       0.95      0.83      0.88     20000
+ weighted avg       0.89      0.86      0.86     20000

predictions-zeroshot/round9-fewshot-nebiusqwen/classification_report_Qwen3-30B-A3B_stackoverflow_open_vs_known.txt

@@ -0,0 +1,8 @@
+              precision    recall  f1-score   support
+
+       known       0.99      0.84      0.91     15000
+        open       0.66      0.97      0.79      5000
+
+    accuracy                           0.87     20000
+   macro avg       0.83      0.90      0.85     20000
+weighted avg       0.91      0.87      0.88     20000

predictions-zeroshot/round9-fewshot-nebiusqwen/cm_Qwen3-30B-A3B_banking.csv

@@ -0,0 +1,60 @@
+,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
+Refund_not_showing_up,62,0,0,0,0,99,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,32,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0
+activate_my_card,0,189,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0
+age_limit,0,0,146,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+atm_support,0,0,0,121,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+automatic_top_up,0,0,0,0,151,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,1,0,0,4,0,2,0,0,0,0,0,0,0,0,0,0,0,0
+balance_not_updated_after_bank_transfer,0,0,0,0,0,123,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,2,0,0,0,0,0,28,0,0,0,0,0,0,0,0,0,1,0,0,19,36,0,0,0,0,0,0,0
+balance_not_updated_after_cheque_or_cash_deposit,0,0,0,0,0,17,200,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+beneficiary_not_allowed,0,0,0,0,0,2,0,104,0,0,0,0,0,0,0,0,0,1,0,0,42,0,0,0,30,0,0,0,0,0,0,9,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0,0,0
+cancel_transfer,0,0,0,0,0,0,0,1,170,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,1,4,0,0,0,0,0,0,0,5,0,7,0,1,1,0,0,0,0,0,0,0,0
+card_about_to_expire,0,0,0,0,0,0,0,0,0,143,0,5,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,13,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_arrival,0,0,0,0,0,0,0,0,0,0,177,11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_delivery_estimate,0,0,0,0,0,0,0,0,0,0,54,71,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,26,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_linking,0,3,0,0,0,0,0,0,0,1,0,0,156,1,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,2,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+card_swallowed,0,0,0,0,0,0,0,0,0,0,0,0,0,97,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+cash_withdrawal_not_recognised,0,0,0,0,0,4,0,0,0,0,0,0,0,0,126,0,51,0,0,0,0,0,0,0,0,0,0,0,0,10,0,4,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0
+change_pin,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,147,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+compromised_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,114,0,0,0,0,0,0,0,0,0,0,0,0,5,0,5,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+contactless_not_working,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,65,0,0,0,0,0,0,0,0,1,0,0,0,0,6,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0
+country_support,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,161,0,0,0,0,0,0,0,0,0,0,0,0,5,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_cash_withdrawal,0,0,0,7,0,1,0,0,0,0,0,0,0,2,23,0,0,1,0,167,4,0,0,0,0,0,0,0,0,0,0,2,0,0,0,4,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+declined_transfer,0,0,0,0,0,0,0,3,1,0,0,0,0,0,0,0,0,0,0,0,149,0,0,0,12,0,0,0,0,0,0,5,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+direct_debit_payment_not_recognised,1,0,0,0,0,1,0,0,1,0,0,0,0,0,30,0,10,0,0,0,0,163,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0
+disposable_card_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,145,0,0,9,0,2,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0
+edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,157,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
+failed_transfer,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,22,0,0,0,122,0,0,0,0,0,0,6,0,0,0,0,0,19,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0
+get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,125,0,0,3,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0
+get_physical_card,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,121,0,0,0,0,5,0,8,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_spare_card,0,0,0,0,0,0,0,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,3,127,0,1,0,20,13,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+getting_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,21,0,1,114,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
+lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,110,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
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predictions-zeroshot/round9-fewshot-nebiusqwen/cm_Qwen3-30B-A3B_oos.csv

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