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README.md
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# Voice Sentiment Analysis System
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<div align="center">
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<img src="gradio_interface.jpg" alt="Voice Sentiment Analysis Banner" width="100%">
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</div>
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## Project Description
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This project is an automated solution for analyzing customer satisfaction from voice calls. Built using state-of-the-art machine learning models, it combines **Wav2Vec 2.0** for speech-to-text transcription with **BERT** for sentiment analysis to provide real-time feedback into customer emotions and satisfaction levels.
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# Voice Sentiment Analysis System
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## Project Description
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This project is an automated solution for analyzing customer satisfaction from voice calls. Built using state-of-the-art machine learning models, it combines **Wav2Vec 2.0** for speech-to-text transcription with **BERT** for sentiment analysis to provide real-time feedback into customer emotions and satisfaction levels.
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