open-intent-query-classification
/
analyse-diff-methods-sentence-level-errors
/03_fewshot_llama_cm.csv
| ,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received | |
| Refund_not_showing_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,52,10,139,0,0,0,0,0,1 | |
| activate_my_card,0,92,0,0,0,0,0,0,0,0,4,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,84,2,0,0,13,0,0 | |
| age_limit,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,142,1,0,0,0,0,0 | |
| atm_support,0,0,0,86,0,0,0,0,3,0,1,0,0,0,17,0,0,0,0,0,0,0,0,0,0,0,2,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,4,0,1,0,1,0,7 | |
| automatic_top_up,0,0,0,0,85,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,3,9,4,1,0,0,0,0,33,29,1,0,0,0,0,0 | |
| balance_not_updated_after_bank_transfer,0,0,0,0,0,1,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,106,92,8,0,0,0,0,0,0 | |
| balance_not_updated_after_cheque_or_cash_deposit,0,0,0,0,0,0,2,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,49,21,136,1,0,0,0,0,6 | |
| beneficiary_not_allowed,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,125,26,44,0,0,0,0,0,0 | |
| cancel_transfer,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,64,29,96,0,0,0,0,0,2 | |
| card_about_to_expire,0,0,0,0,1,0,0,0,0,14,1,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,4,0,0,0,18,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,36,52,0,0,0,19,0,0 | |
| card_arrival,0,0,0,0,0,0,0,0,0,0,1,5,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,87,84,0,0,0,8,0,0 | |
| card_delivery_estimate,0,0,0,0,0,0,0,0,1,1,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,127,17,0,0,0,1,0,0 | |
| card_linking,0,2,0,0,0,0,0,0,6,0,1,0,4,1,0,0,0,0,0,0,0,0,0,0,0,0,1,3,1,2,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,114,5,0,5,33,0,0 | |
| card_swallowed,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,52,0,0,0,29,0,7 | |
| cash_withdrawal_not_recognised,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,2,89,0,0,0,11,0,88 | |
| change_pin,0,0,0,10,0,0,0,0,0,0,0,0,0,0,17,29,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,1,102,0,0,1,0,0,0 | |
| compromised_card,0,0,0,0,0,0,0,0,0,6,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,106,0,0,0,8,0,0 | |
| contactless_not_working,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,29,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,20,1,0,0,20,0,0 | |
| country_support,0,1,0,0,0,0,0,0,8,0,2,3,0,3,0,0,0,0,21,0,0,0,0,6,0,0,14,7,5,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,53,43,1,0,0,0,0,1 | |
| declined_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,72,0,0,0,25,0,113 | |
| declined_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,62,77,32,0,0,0,1,0,0 | |
| direct_debit_payment_not_recognised,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,1,202,0,0,0,0,0,4 | |
| disposable_card_limits,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0,0,0,38,0,0,1,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,21,0,0,0,1,6,0,0,0,91,0,0 | |
| edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,144,0,0,0,0,0,0 | |
| failed_transfer,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,3,0,116,46,10,0,0,0,0,0,0 | |
| get_disposable_virtual_card,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,6,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,5,0,3,8,101,3,0 | |
| get_physical_card,0,0,0,0,0,0,0,0,1,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,8,105,9,1,1,3,0,0 | |
| getting_spare_card,0,0,0,0,0,0,0,0,4,0,0,4,7,1,1,0,0,0,0,0,0,0,0,0,4,2,24,2,4,1,0,0,12,0,2,0,0,0,0,1,0,0,0,2,1,0,0,0,0,0,0,24,51,0,0,2,19,0,1 | |
| getting_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,2,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,5,0,0,2,119,0,0 | |
| lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,3,0,0,3,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,9,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,99,0,0,0,6,0,0 | |
| lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,160,0,0,0,0,0,0 | |
| oos,1,1,0,9,0,0,0,0,146,1,43,70,2,53,22,26,2,0,95,4,0,2,0,3,52,1,19,0,6,0,0,1,0,0,3,1,0,1,0,1,0,18,17,56,1,13,21,16,2,0,66,651,1222,5,7,4,171,16,572 | |
| order_physical_card,0,0,0,0,1,0,0,0,5,0,0,38,0,3,1,1,0,1,0,0,0,0,0,0,2,0,33,4,3,1,0,0,23,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,0,10,15,1,0,0,15,0,1 | |
| passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,142,0,0,1,0,0,0 | |
| pending_card_payment,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,2,0,7,0,0,0,0,0,0,0,0,0,1,0,0,29,106,44,0,0,0,0,0,0 | |
| pending_cash_withdrawal,0,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,12,40,29,0,0,0,1,0,84 | |
| pending_top_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,2,0,0,0,0,72,61,45,0,0,2,3,0,0 | |
| pending_transfer,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,48,136,3,0,0,0,0,0,0 | |
| pin_blocked,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,144,1,0,0,8,0,1 | |
| receiving_money,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,1,0,0,0,0,1,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,14,65,44,0,2,0,0,0,0 | |
| terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,146,0,0,0,0,0,0 | |
| top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,6,0,0,3,0,13,0,23,102,2,0,0,0,0,0,0 | |
| top_up_by_cash_or_cheque,0,0,0,0,0,0,0,0,2,0,0,0,0,0,13,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,35,1,0,8,5,0,0,0,1,1,59,15,0,3,0,0,1 | |
| top_up_failed,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0,43,1,136,0,0,0,2,0,0 | |
| top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,69,3,3,0,0,0,0,57,2,0,0,0,0,0,0 | |
| top_up_reverted,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,114,3,62,0,0,0,1,0,1 | |
| topping_up_by_card,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,9,5,1,4,2,0,3,0,9,27,58,7,0,4,5,0,0 | |
| transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,55,6,149,0,0,0,1,0,2 | |
| transfer_fee_charged,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,40,0,12,129,19,0,0,0,0,0,8 | |
| transfer_into_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,3,0,1,0,0,20,22,17,61,16,1,1,5,0,0,0 | |
| transfer_not_received_by_recipient,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,144,57,8,0,0,0,0,0,0 | |
| transfer_timing,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,161,0,0,0,0,0,0,0 | |
| unable_to_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,136,6,0,0,0,0,0 | |
| verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,26,118,0,0,0,0,0 | |
| verify_source_of_funds,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,3,4,0,142,0,0,0,0 | |
| verify_top_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,4,0,154,0,1,0 | |
| virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,81,0,0 | |
| why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,119,12,0,0,0,30,0 | |
| wrong_amount_of_cash_received,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,1,3,0,0,0,0,0,211 | |