open-intent-query-classification
/
analyse-diff-methods-sentence-level-errors
/04_fewshot_qwen_cm.csv
| ,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received | |
| Refund_not_showing_up,62,0,0,0,0,99,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,32,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0 | |
| activate_my_card,0,189,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0 | |
| age_limit,0,0,146,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| atm_support,0,0,0,121,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| automatic_top_up,0,0,0,0,151,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,8,0,0,0,0,0,0,0,0,0,1,0,0,4,0,2,0,0,0,0,0,0,0,0,0,0,0,0 | |
| balance_not_updated_after_bank_transfer,0,0,0,0,0,123,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,2,0,0,0,0,0,28,0,0,0,0,0,0,0,0,0,1,0,0,19,36,0,0,0,0,0,0,0 | |
| balance_not_updated_after_cheque_or_cash_deposit,0,0,0,0,0,17,200,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| beneficiary_not_allowed,0,0,0,0,0,2,0,104,0,0,0,0,0,0,0,0,0,1,0,0,42,0,0,0,30,0,0,0,0,0,0,9,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,1,2,0,0,0,0,0,0,0,0 | |
| cancel_transfer,0,0,0,0,0,0,0,1,170,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,1,4,0,0,0,0,0,0,0,5,0,7,0,1,1,0,0,0,0,0,0,0,0 | |
| card_about_to_expire,0,0,0,0,0,0,0,0,0,143,0,5,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,13,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| card_arrival,0,0,0,0,0,0,0,0,0,0,177,11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| card_delivery_estimate,0,0,0,0,0,0,0,0,0,0,54,71,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,26,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| card_linking,0,3,0,0,0,0,0,0,0,1,0,0,156,1,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,2,0,13,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| card_swallowed,0,0,0,0,0,0,0,0,0,0,0,0,0,97,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| cash_withdrawal_not_recognised,0,0,0,0,0,4,0,0,0,0,0,0,0,0,126,0,51,0,0,0,0,0,0,0,0,0,0,0,0,10,0,4,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0 | |
| change_pin,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,147,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| compromised_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,114,0,0,0,0,0,0,0,0,0,0,0,0,5,0,5,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| contactless_not_working,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,65,0,0,0,0,0,0,0,0,1,0,0,0,0,6,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0 | |
| country_support,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,161,0,0,0,0,0,0,0,0,0,0,0,0,5,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| declined_cash_withdrawal,0,0,0,7,0,1,0,0,0,0,0,0,0,2,23,0,0,1,0,167,4,0,0,0,0,0,0,0,0,0,0,2,0,0,0,4,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| declined_transfer,0,0,0,0,0,0,0,3,1,0,0,0,0,0,0,0,0,0,0,0,149,0,0,0,12,0,0,0,0,0,0,5,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| direct_debit_payment_not_recognised,1,0,0,0,0,1,0,0,1,0,0,0,0,0,30,0,10,0,0,0,0,163,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0 | |
| disposable_card_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,145,0,0,9,0,2,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0 | |
| edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,157,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0 | |
| failed_transfer,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,22,0,0,0,122,0,0,0,0,0,0,6,0,0,0,0,0,19,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0 | |
| get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,125,0,0,3,0,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0 | |
| get_physical_card,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,121,0,0,0,0,5,0,8,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| getting_spare_card,0,0,0,0,0,0,0,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,1,3,127,0,1,0,20,13,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| getting_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,21,0,1,114,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,110,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,140,16,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| oos,90,0,0,23,0,3,0,4,31,1,1,0,3,18,192,0,54,89,139,6,148,25,0,0,17,1,9,0,0,0,0,1500,2,0,72,0,2,36,2,0,0,96,0,18,2,69,42,228,463,5,17,0,0,0,0,0,1,0,14 | |
| order_physical_card,0,0,0,0,0,0,0,0,0,0,3,2,0,0,0,0,0,0,9,0,0,0,0,0,0,0,30,0,0,0,0,39,76,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0 | |
| passcode_forgotten,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,143,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0 | |
| pending_card_payment,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,129,0,1,64,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0 | |
| pending_cash_withdrawal,0,0,0,0,0,3,3,0,1,0,0,0,0,0,5,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,160,1,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| pending_top_up,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,1,0,157,2,0,0,0,0,0,11,0,2,0,0,0,0,0,1,0,0,0,0,0,0,0 | |
| pending_transfer,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,2,0,0,144,0,0,0,0,0,0,0,0,0,0,0,0,14,20,0,0,0,0,0,0,0 | |
| pin_blocked,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,3,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,5,0,1,0,0,0,0,140,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0 | |
| receiving_money,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,1,0,122,0,0,0,0,0,0,0,0,0,1,0,0,0,0,1,0,0,0,0 | |
| terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,22,0,0,0,0,0,0,0,4,0,50,1,0,0,0,0,0,61,10,1,0,0,0,0,0,0,0,0 | |
| top_up_by_cash_or_cheque,0,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,1,131,0,1,0,4,0,0,0,0,0,0,0,0,0,0,0,0 | |
| top_up_failed,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,2,10,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,7,3,0,0,0,0,0,145,0,2,9,1,0,0,0,0,0,0,0,0,0,0,0 | |
| top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,1,0,135,0,0,0,0,0,0,0,0,0,0,0,0,0,0 | |
| top_up_reverted,0,0,0,0,1,11,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,20,0,0,0,0,8,0,0,0,0,0,0,19,0,119,0,2,0,0,0,0,0,0,0,1,0,0,0 | |
| topping_up_by_card,0,0,0,0,0,16,0,3,0,0,0,0,1,0,2,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,12,0,0,0,0,11,0,0,18,0,2,0,0,0,18,53,2,0,3,0,0,0,1,0,0,0,0,0 | |
| transaction_charged_twice,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,211,0,0,0,0,0,0,0,0,0,0,0 | |
| transfer_fee_charged,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,178,0,18,0,0,0,0,0,0,0,0 | |
| transfer_into_account,0,0,0,0,0,2,0,1,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,2,0,27,2,0,0,0,3,0,0,106,0,2,0,0,0,0,0,0,0 | |
| transfer_not_received_by_recipient,0,0,0,0,0,5,2,0,1,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,7,0,0,0,0,0,55,0,0,0,0,0,0,0,0,0,0,0,0,112,27,0,0,0,0,0,0,0 | |
| transfer_timing,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,19,0,0,0,0,0,0,0,0,0,0,0,0,4,142,0,0,0,0,0,0,0 | |
| unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,121,20,0,0,0,0,0 | |
| verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,139,0,0,0,3,0 | |
| verify_source_of_funds,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,142,0,0,0,0 | |
| verify_top_up,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,158,0,4,0 | |
| virtual_card_not_working,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,2,0,3,0,0,2,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,71,0,0 | |
| why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,13,30,0,0,0,118,0 | |
| wrong_amount_of_cash_received,0,0,0,0,0,1,0,0,0,0,0,0,0,0,28,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,182 | |