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,Refund_not_showing_up,activate_my_card,age_limit,atm_support,automatic_top_up,balance_not_updated_after_bank_transfer,balance_not_updated_after_cheque_or_cash_deposit,beneficiary_not_allowed,cancel_transfer,card_about_to_expire,card_arrival,card_delivery_estimate,card_linking,card_swallowed,cash_withdrawal_not_recognised,change_pin,compromised_card,contactless_not_working,country_support,declined_cash_withdrawal,declined_transfer,direct_debit_payment_not_recognised,disposable_card_limits,edit_personal_details,failed_transfer,get_disposable_virtual_card,get_physical_card,getting_spare_card,getting_virtual_card,lost_or_stolen_card,lost_or_stolen_phone,oos,order_physical_card,passcode_forgotten,pending_card_payment,pending_cash_withdrawal,pending_top_up,pending_transfer,pin_blocked,receiving_money,terminate_account,top_up_by_bank_transfer_charge,top_up_by_cash_or_cheque,top_up_failed,top_up_limits,top_up_reverted,topping_up_by_card,transaction_charged_twice,transfer_fee_charged,transfer_into_account,transfer_not_received_by_recipient,transfer_timing,unable_to_verify_identity,verify_my_identity,verify_source_of_funds,verify_top_up,virtual_card_not_working,why_verify_identity,wrong_amount_of_cash_received
Refund_not_showing_up,189,0,0,0,0,4,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,4,0,0,0,1,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
activate_my_card,0,159,0,0,0,0,0,0,0,3,7,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,27,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
age_limit,0,0,123,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,26,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
atm_support,0,0,0,108,0,0,0,0,0,0,0,0,0,0,5,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,11,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
automatic_top_up,0,1,0,0,114,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,43,0,0,0,0,0,0,0,0,0,1,1,0,5,0,0,0,0,1,0,0,0,0,0,0,0,0,0
balance_not_updated_after_bank_transfer,1,0,0,0,0,151,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,12,0,0,0,1,0,6,0,0,0,1,0,0,0,0,0,0,0,3,19,12,0,0,0,0,0,0,0
balance_not_updated_after_cheque_or_cash_deposit,1,0,0,0,0,7,204,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0
beneficiary_not_allowed,0,0,0,0,0,1,0,132,0,0,0,0,0,0,0,0,0,2,0,1,9,0,0,0,14,0,0,0,0,0,0,13,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,7,16,0,0,0,0,0,0,0,0
cancel_transfer,0,0,0,0,0,0,0,1,167,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0,25,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0
card_about_to_expire,0,0,0,0,0,0,0,0,0,132,5,1,14,0,0,0,0,0,2,0,0,0,0,0,0,0,1,1,0,0,0,6,6,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
card_arrival,0,0,0,0,0,0,0,0,0,1,167,11,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
card_delivery_estimate,0,1,0,0,0,0,0,0,0,0,44,77,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,27,1,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
card_linking,0,5,0,0,0,0,0,0,0,0,6,0,161,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
card_swallowed,0,0,0,1,0,0,0,0,0,0,1,1,0,84,2,0,0,0,0,2,0,0,0,0,0,0,0,0,0,4,0,6,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
cash_withdrawal_not_recognised,0,0,0,0,0,3,4,0,0,0,3,0,0,2,157,0,8,0,0,1,0,0,0,0,0,0,0,0,0,7,0,12,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,1,0,0,0,0,0,0,0,0
change_pin,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,148,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
compromised_card,0,1,0,0,0,0,0,0,1,2,2,0,1,0,4,0,97,0,0,0,1,0,0,0,0,0,0,0,0,1,0,11,2,0,0,0,0,0,0,1,1,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0
contactless_not_working,0,4,0,0,0,0,0,0,0,2,1,0,2,0,0,0,0,55,0,0,0,0,0,0,0,0,1,0,0,0,0,7,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
country_support,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,120,0,0,0,0,0,0,0,0,0,0,0,0,47,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
declined_cash_withdrawal,0,0,0,0,0,1,0,0,0,0,0,0,0,0,21,0,0,10,0,163,0,0,0,0,0,0,0,0,0,0,0,14,0,0,0,1,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
declined_transfer,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0,0,0,2,0,11,104,0,0,0,8,0,0,0,0,0,0,38,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,6,0,0,0,0,0,0,0,0
direct_debit_payment_not_recognised,1,0,0,0,1,1,0,0,1,6,1,1,0,1,10,0,3,0,1,0,0,183,0,0,0,0,0,0,0,1,0,9,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,0,0,0,0,0
disposable_card_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,142,0,0,8,0,1,2,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0
edit_personal_details,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,126,0,0,0,0,0,0,0,34,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
failed_transfer,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,1,13,1,0,0,121,0,0,0,0,0,0,28,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,1,8,0,0,0,0,0,0,0,0
get_disposable_virtual_card,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,1,0,0,119,1,0,4,0,0,9,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0
get_physical_card,0,0,0,0,0,0,0,0,0,0,2,1,0,0,0,24,0,0,0,0,0,0,0,0,0,0,103,0,0,0,0,12,0,2,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
getting_spare_card,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,2,133,0,0,0,20,8,0,0,0,0,0,0,0,0,2,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0
getting_virtual_card,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,1,0,0,4,6,0,114,0,0,6,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,0,0
lost_or_stolen_card,0,0,0,0,0,0,0,0,0,0,4,0,0,2,0,0,5,0,0,0,0,0,0,0,0,0,0,1,0,84,0,24,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0
lost_or_stolen_phone,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,7,108,42,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0
oos,124,21,1,4,10,79,15,0,51,651,72,37,31,42,280,32,6,19,12,157,42,11,1,1,41,7,6,1,0,2,1,879,13,0,21,12,3,1,1,152,0,141,146,1,9,4,24,13,38,32,5,0,1,0,3,0,2,6,159
order_physical_card,0,1,0,0,0,0,0,0,0,1,15,9,3,0,1,0,0,0,2,0,0,0,0,0,0,0,8,5,1,1,0,12,99,0,0,0,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
passcode_forgotten,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,16,0,123,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
pending_card_payment,0,0,0,0,0,1,1,0,0,0,0,0,0,0,0,0,0,0,0,0,3,0,0,0,0,0,0,0,0,0,0,15,0,0,169,2,0,1,0,0,0,0,0,0,0,0,0,1,0,0,3,3,0,0,0,0,0,0,0
pending_cash_withdrawal,1,0,0,0,0,2,4,0,0,0,0,0,0,0,18,0,0,1,0,3,0,0,0,0,0,0,0,0,0,0,0,7,0,0,1,145,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0
pending_top_up,0,0,0,0,0,1,2,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,33,0,0,0,0,108,0,0,0,0,0,2,21,4,7,8,0,0,0,0,2,0,0,0,1,0,0,0
pending_transfer,1,0,0,0,0,8,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,20,0,0,0,3,0,124,0,0,0,0,0,0,0,0,0,0,1,0,15,15,0,0,0,0,0,0,0
pin_blocked,0,0,0,0,0,0,0,0,0,0,1,0,1,2,0,9,0,1,0,0,0,0,0,0,0,0,2,0,0,0,0,16,0,2,0,0,0,0,121,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
receiving_money,0,0,1,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,0,0,0,0,0,0,0,120,0,1,0,0,0,0,0,0,0,5,1,0,0,0,0,0,0,0,0
terminate_account,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,63,0,0,0,0,0,0,0,0,84,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0
top_up_by_bank_transfer_charge,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,124,4,0,0,0,0,0,7,6,1,1,0,0,0,0,0,0,0
top_up_by_cash_or_cheque,0,0,0,0,0,0,4,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,2,128,0,1,0,2,0,0,2,1,0,0,0,0,0,0,0,0
top_up_failed,0,0,0,0,0,1,0,0,0,0,0,0,1,0,0,0,0,1,0,1,2,0,0,0,2,0,0,0,0,0,0,45,0,0,0,0,0,0,0,0,0,0,0,115,4,12,1,0,0,0,0,0,0,0,0,0,0,0,0
top_up_limits,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,25,0,0,0,0,0,0,0,0,0,0,1,0,111,0,0,0,0,0,0,0,0,0,0,0,0,0,0
top_up_reverted,0,0,0,0,0,0,5,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,24,0,0,0,0,2,0,0,1,0,0,1,16,1,133,3,0,0,0,0,0,0,0,0,0,0,0,0
topping_up_by_card,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,11,1,0,0,1,0,0,0,0,0,0,7,2,3,1,110,0,0,2,1,0,0,0,0,0,0,0,1
transaction_charged_twice,0,0,0,0,0,0,0,0,1,0,2,0,0,0,1,0,0,0,0,0,3,1,1,0,0,0,0,0,0,0,0,39,0,0,0,0,0,0,0,2,0,0,0,0,1,0,0,163,0,0,1,0,0,0,0,0,0,0,0
transfer_fee_charged,0,0,0,0,0,3,0,0,0,2,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,9,0,0,0,0,0,0,0,0,0,7,0,0,1,0,0,0,186,0,3,0,0,0,0,0,0,0,0
transfer_into_account,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,0,0,1,0,8,5,0,0,0,4,0,0,128,2,0,0,0,0,0,0,0,0
transfer_not_received_by_recipient,1,0,0,0,0,7,2,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,19,0,0,4,0,0,2,0,0,0,0,0,0,0,0,0,0,0,1,158,15,0,0,0,0,0,0,0
transfer_timing,0,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,4,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,1,8,146,0,0,0,0,0,0,0
unable_to_verify_identity,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,21,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,110,9,0,0,0,0,0
verify_my_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,2,0,0,0,0,0,0,0,0,0,0,0,0,12,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,6,123,0,0,0,1,0
verify_source_of_funds,0,0,0,0,0,1,0,0,0,0,0,0,0,0,1,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,7,0,0,0,0,0,0,0,2,0,0,0,0,0,0,1,0,0,0,1,0,0,0,138,1,0,0,0
verify_top_up,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,11,0,0,0,0,0,0,0,0,0,0,0,0,1,1,1,0,0,0,1,0,0,3,0,147,0,0,0
virtual_card_not_working,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,3,0,0,1,0,0,0,0,0,4,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,72,0,0
why_verify_identity,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,10,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,5,26,0,0,0,119,0
wrong_amount_of_cash_received,0,0,0,0,0,1,4,0,0,0,0,0,0,0,13,0,0,0,0,7,0,0,0,0,0,0,0,0,0,0,0,29,0,0,0,1,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,0,165